優點： Left and arrived on time - crew were friendly 缺點： The food was nice but no vegan option
優點： all fine, on time and staff pleasant缺點： minimal food but that seems to be the norm these days
優點： On time and clean throughout, staff all pleasant.缺點： Food a bit minimal but the flights are all quite short so not a problem
優點： Efficient, quick, great staff缺點： Baggage claim took too long and my baggage broke :(
尚有進步空間優點： 機艙冇異味，尚算清潔缺點： 食物太差
We purchased tickets with baggage. Was forced to pay for baggage.優點： Nothing. Very disappointed in the customer service and willingness to understand that we already paid for baggage, yet forced us to pay again.缺點： We purchased tickets with baggage. Was forced to pay for baggage again at the airport. The people were rude, unwilling to work with us and almost made us miss our flight. We travel all the time and this was hands down one of the WORST experiences I have ever had
Te優點： The bit of chocolate, very good dark chocolate.
Great service now優點： it was great to send the baggage directly from Brussels midi to Seoul. I didn't need to check those in at Paris again. I appreciate their improvement indeed.
On time and efficient 優點： Punctual, comfortable and good service 缺點： Slightly long queue in security. No food provided onboard only coffee/tea
Decent regional flight優點： i had room, the flight was on time, and the crew friendly.缺點： Got what I expected.
缺點： All was good. They should keep up the good service