Had to quit my job because WOW airlines made me a week late to work優點： Cheap price but hefty baggage fee and uncomfortable plane. Accommodated me with a hotel room at the Hilton and a buffet voucher for 3 meals a day. This was very nice of them to do since my flight from Gatwick to Iceland and then to Baltimore, MD wad cancelled many times due to a snow storm in Iceland. 缺點： Uncomfortable plane. The plane was delayed for over a week so I cancelled my ticket and booked it through another airline. When speaking on the phone with WOW staff I could barely understand what they were saying because most staff I spoke with had very poor English.
Plane was late, cramped, no free food優點： Staff was friendly 缺點： There was no food, drinks, or any entertainment. One out of two planes the power outlet didn't work
缺點： No inflight entertainment
No food on a long haul flight from New York
Refused tap water
Delay that made me miss a well-paid job
缺點： flight was delayed for 6 hours in boston and once tge flight arrived in iceland it took 3 hours for layover , it supposed to be 90 minutes layover.
Not happy with the service. eventhough passenger needs to pay for the food on international flight, thats strange and ridicolous.
優點： Nothing缺點： There was no food no in flight entertainment head reset would not go back & staff not very nice
Wow Air and Kayak need to let pax know in advance that there are no rx缺點： By the time you pay for a 20kg bag or even a standard carry on, a seat that reclines, and a drink of water or two, you could get a much better flight with all amenities included and a shorter turnaround for the same price.
優點： Excellent staff on board, very helpful and friendly 缺點： Terrible app experience, entering the same data multiple times & not at all user friendly
Food優點： Our first flight was delayed so they held the aircraft for us! Crew were accommodating and helpful!缺點： There was no in flight food, and due to the fact that our initial flight was late it meant we had no chance to purchase food at the airport. We were informed by email, but only the same morning, by which time we were already in the air!
its a no frills flight優點： its cheap but not cheerful. i did like the onboard chargers. a straight flight to baltimore from london via ba or virgin was 900+ pounds. this was 455 + 55 for a check in bag.缺點： flight schedules are very tight so delays will cause more delays. not much leg room at all. no blankets and nothing is complimentary. not entertainment so make sure you download netflix before setting. everything is extra even cabin bags so beware.
no leg room what so ever優點： its cheap缺點： baggage got left in iceland due to delays.
Everything costs more優點： It was on time缺點： Cabin Baggage allowance even smaller than usual
Plane still had rubbish in seat pockets
Food and drink more expensive than usual
One of the best economy airlines 優點： Professional and friendly staff
Easy check in
Comfort seats 缺點： The airport has no good restaurants and coffee shops