旅客評價
整體評分
5.8
尚可
根據478條評價
整體
6.1
登機
6.2
舒適
5.8
機艙服務員
6.7
娛樂
4.5
食品
4.8
Smartwings 資訊
| IATA航空公司代碼 | QS |
|---|---|
| 路線 | 121 |
| 熱門路線 | 特拉維夫 Ben Gurion Intl往布拉格拉魯尼國際機場 |
| 服務機場數量 | 42 |
| 熱門機場 | 布拉格拉魯尼國際機場 |
最新評價
- 全部評價
- 好評
- 中立
- 負評
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8.0
優點： Value for money
評價由
提供
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3.0
優點： Nothing
缺點： Uncomfortable seats, no room for bags overhead and shocking disembarkation.
評價由提供
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4.6
優點： Nice staff, smooth flight
缺點： Everything took ages, no one spoke to us, like time to board the plane, or we are landing....
評價由提供
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4.0
Late late late
優點： Short flight and nice crew, boarding was organized and easy
缺點： Late departure, old plane, tight seats, no online check in
評價由提供
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5.5
No online check in
缺點： My flight was delayed by several hours due to disruption at Gatwick which is by no means airlines fault. But what's unforgivable in modern age in the inability to check in online or at the airport's terminals without visiting the check in desk. This meant that even though I had no luggage to checkin, still had to wait in 1.5 hour queue to then go to the only desk available for my 20 secs checking and issue of the boarding pass. What a waste of time! (flew from Gatwick as apparently online checkin is available when flying from some other airports)
評價由提供
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3.3
Meeh
優點： The crew was very pleasant
缺點： The seats were uncomfortable, and air conditioning was turned off when we boarded so we were very congested inside and couldn't breathe.
評價由提供
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5.6
Flight delayed but not too long
優點： Rear passengers boarded first, which is sensible, however this wasn't repeated on the return flight.
缺點： Called to gate even though the aircraft wasn't even there! Could have had extra half hour airside.
評價由提供
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2.0
缺點： One of the worst trip I was struggling between the samrtwings and flight network.com trying to book the seats but no one was able to help me .espically flight network.com they gave a lot of wrong information. It was nightmare!!!!
評價由提供
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6.0
Nothing special
優點： The cabin crew was very professional and helpful. Food was slightly above average compared to nowadays low standards.
缺點： Departure delayed by THREE HOURS due to too late arrival of the plane from previous fligh. This can happen. However TOTAL LACK OF INFORMATION AT THE AIRPORT IS COMPLETELY UNACCEPTABLE!!! The flight was scheduled for 10:20 and this information was still at the information board even at 11:00 while the information about the status including a new departure slot was definitely known to the airport as well all SmartWings officials by that time!!! Flight was ok but the landing was not. The first attempt was not successful so the plane took off again when almost touching the runway and the second attempt landing was pretty hard. Explanation given for the failed first attempt was most likely only a bad excuse (insufficient distance from previous landing plane). Later I found out the flight captain (Mr. Vojta) was also the instructor for new SmartWings pilots so presume a new pilot was learning to land which as a passenger I don't appreciate to be subjected to.
評價由提供
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5.0
優點： Staff were nice and Great value for money.
缺點： Ran hours late with pasangers sitting outside boarding gate with no seating or information. ( or compensation)
評價由提供
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2.0
Worst airline ever
優點： Nothing
缺點： This airline lacks management, direction, structure and every detail required to run an airline.
評價由提供
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6.0
What time is the flight
優點： Inexpensive
缺點： Couldn't check in online and they were late taking off - also they said the flight was 14:20, gatwick airport website was 14:40 and when told to go to the boarding gate and board, they weren't boarding
評價由提供
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7.0
Good but could be better
優點： Overall, everything was as expected, nothing exceptionally remarkable.
缺點： It was too hot inside of the plane. The pocket of the seat in front was sticking out and jabbing my knees.
評價由提供
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8.6
優點： Nothing to fault. Service was faultless! And I take my hat off to any pilot that can land a plane in those windy conditions
缺點： Didn't try food (hence no score)
評價由提供
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3.0
優點： Nothing
缺點： Uncomfortable seats, no room for bags overhead and shocking disembarkation.
評價由提供
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4.6
優點： Nice staff, smooth flight
缺點： Everything took ages, no one spoke to us, like time to board the plane, or we are landing....
評價由提供
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4.0
Late late late
優點： Short flight and nice crew, boarding was organized and easy
缺點： Late departure, old plane, tight seats, no online check in
評價由提供
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5.5
No online check in
缺點： My flight was delayed by several hours due to disruption at Gatwick which is by no means airlines fault. But what's unforgivable in modern age in the inability to check in online or at the airport's terminals without visiting the check in desk. This meant that even though I had no luggage to checkin, still had to wait in 1.5 hour queue to then go to the only desk available for my 20 secs checking and issue of the boarding pass. What a waste of time! (flew from Gatwick as apparently online checkin is available when flying from some other airports)
評價由提供
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3.3
Meeh
優點： The crew was very pleasant
缺點： The seats were uncomfortable, and air conditioning was turned off when we boarded so we were very congested inside and couldn't breathe.
評價由提供
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5.6
Flight delayed but not too long
優點： Rear passengers boarded first, which is sensible, however this wasn't repeated on the return flight.
缺點： Called to gate even though the aircraft wasn't even there! Could have had extra half hour airside.
評價由提供
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2.0
缺點： One of the worst trip I was struggling between the samrtwings and flight network.com trying to book the seats but no one was able to help me .espically flight network.com they gave a lot of wrong information. It was nightmare!!!!
評價由提供
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6.0
Nothing special
優點： The cabin crew was very professional and helpful. Food was slightly above average compared to nowadays low standards.
缺點： Departure delayed by THREE HOURS due to too late arrival of the plane from previous fligh. This can happen. However TOTAL LACK OF INFORMATION AT THE AIRPORT IS COMPLETELY UNACCEPTABLE!!! The flight was scheduled for 10:20 and this information was still at the information board even at 11:00 while the information about the status including a new departure slot was definitely known to the airport as well all SmartWings officials by that time!!! Flight was ok but the landing was not. The first attempt was not successful so the plane took off again when almost touching the runway and the second attempt landing was pretty hard. Explanation given for the failed first attempt was most likely only a bad excuse (insufficient distance from previous landing plane). Later I found out the flight captain (Mr. Vojta) was also the instructor for new SmartWings pilots so presume a new pilot was learning to land which as a passenger I don't appreciate to be subjected to.
評價由提供
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5.0
優點： Staff were nice and Great value for money.
缺點： Ran hours late with pasangers sitting outside boarding gate with no seating or information. ( or compensation)
評價由提供
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2.0
Worst airline ever
優點： Nothing
缺點： This airline lacks management, direction, structure and every detail required to run an airline.
評價由提供
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6.0
What time is the flight
優點： Inexpensive
缺點： Couldn't check in online and they were late taking off - also they said the flight was 14:20, gatwick airport website was 14:40 and when told to go to the boarding gate and board, they weren't boarding
評價由提供
航班狀態
Smartwings路線圖
熱門航線
航班
出發地
目的地
週日
週一
週二
週三
週四
週五
週六
日
一
二
三
四
五
六
1153
馬拉加
AGP
布拉格
PRG
887
聖彼得堡
LED
布拉格
PRG
1152
布拉格
PRG
馬拉加
AGP
886
布拉格
PRG
聖彼得堡
LED
1222
布拉格
PRG
Marsa Alam
RMF
1223
Marsa Alam
RMF
布拉格
PRG
1240
布拉格
PRG
赫爾格達
HRG
1286
布拉格
PRG
特拉維夫
TLV
1241
赫爾格達
HRG
布拉格
PRG
1165
帕爾馬
PMI
布拉格
PRG
1164
布拉格
PRG
帕爾馬
PMI
1285
特拉維夫
TLV
布拉格
PRG
1193
安塔利亞
AYT
布拉格
PRG
1870
特拉維夫
TLV
馬德里
MAD
1109
拉納卡
LCA
布拉格
PRG
1108
布拉格
PRG
拉納卡
LCA
1192
布拉格
PRG
安塔利亞
AYT
911
薩馬拉
KUF
布拉格
PRG
906
布拉格
PRG
喀山
KZN
2036
布拉格
PRG
格拉納迪利亞-德阿沃納
TFS
2037
格拉納迪利亞-德阿沃納
TFS
布拉格
PRG
910
布拉格
PRG
薩馬拉
KUF
915
頓河畔羅斯托夫
ROV
布拉格
PRG
1112
布拉格
PRG
羅德鎮
RHO
1113
羅德鎮
RHO
布拉格
PRG
1054
布拉格
PRG
瓦倫西亞
VLC
1055
瓦倫西亞
VLC
布拉格
PRG
2017
阿雷西費
ACE
布拉格
PRG
2496
里爾
LIL
瓦爾納
VAR
2016
布拉格
PRG
阿雷西費
ACE
1837
格拉納迪利亞-德阿沃納
TFS
特拉維夫
TLV
2497
瓦爾納
VAR
里爾
LIL
2012
布爾諾
BRQ
格拉納迪利亞-德阿沃納
TFS
1099
倫敦
LGW
布拉格
PRG
1098
布拉格
PRG
倫敦
LGW
2013
格拉納迪利亞-德阿沃納
TFS
布爾諾
BRQ
Smartwings的聯絡資料
- QS IATA航空公司代碼
- +420 284 000 612 致電
- smartwings.com 造訪
航班狀態、取消和延遲的資料是由Flightstats.com提供，Flightstats的資料可能並非總是準確無誤，請記得直接與你的航空公司確認所有這裡所提供的資訊。
