Rooms Make yourself at home in one of the 13 individually furnished guestrooms, featuring refrigerators and minibars (stocked with some free items). Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and spring water baths. Conveniences include phones, as well as laptop-compatible safes and desks. Amenities Take advantage of recreation opportunities such as hot springs or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierge services. Business}, Other Amenities Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite. Property Location When you stay at The Hiramatsu Hotels & Resorts Atami in Atami, you'll be on the waterfront, within a 10-minute walk of Atami Trick Art Museum and Atami Castle. This 4.5-star hotel is 1.3 mi (2.2 km) from Atami Sun Beach and 16.6 mi (26.7 km) from Lake Ashi. Dining Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary Japanese breakfast is served daily from 8:00 AM to 10:00 AM. Mandatory Charges You'll be asked to pay the following charges at the property: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. Optional Charges Crib (infant bed) fee: JPY 8800 per night Rollaway bed fee: JPY 13200 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 7:30 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed General instructions Unicode Support true Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)