Rooms Make yourself at home in one of the 8 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water. Amenities Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Business}, Other Amenities Featured amenities include complimentary newspapers in the lobby and multilingual staff. Property Location With a stay at Pallazzo Alfonso, you'll be centrally located in Aachen, just a 4-minute walk from Suermondt Ludwig Museum and 10 minutes by foot from RWTH Aachen University. This boutique hotel is 12.9 mi (20.7 km) from Mondo Verde and 0.8 mi (1.3 km) from Theater Aachen. Check-In Checkin starts at 2:00 PM Checkin end at 8:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. The front desk is open during the following times:Monday - Sunday: 8 AM - noon Monday - Sunday: 4 PM - 8 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Property follows guide to reopening vacation rentals (DTV & DFV - Germany) Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is available Reservation might be required for some facilities onsite Food service has been amended for enhanced safety