Painful... They messed up reservation and it took forever to checkin
Breakfast was well stocked and nicely done.
The AC didn’t work properly and the room was either roasting or freezing. The shower was broken and the tub never drained. The hallway smelled dirty and smoky.
We are excited to announce that we are currently making upgrades to our hotel. During this renovation project, some areas of the hotel may be under construction from 8:00 am - 7:00 pm. We are working hard to offer a safe, comfortable environment for our guests. The pool, fitness center, and dining area are currently closed and a grab-and-go style breakfast is offered at this time. The safety of our guests and staff members is our top priority. In addition to heightened cleaning measures of all high-touch points in the guest rooms and public areas, COVID-19 protocols require that face masks be worn at all times in public areas of the hotel. To minimize close contact, Housekeeping service is offered on a weekly basis.
貝斯特韋斯特普拉斯行政套房酒店 - 蘇富爾已採取以下的措施：