Location is good. Staff is great. A young team with great energy. The atmosphere is friendly and familial. Service is good
Rooms have no windows, and are humid and dark. Lighting is cold. Internet and cellphone connectivity are lousy. The hotel is noisy and understaffed.
With a stay at Grand Guadalupe by Inmense in San Cristobal de las Casas (De Guadalupe), you'll be within a 15-minute drive of San Cristobal de las Casas Cathedral and Guadalupe Church. The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.