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8.8
Better than expected
優點： New, very comfortable car. Pleasant staff; easy pickup and drop-off.
缺點： I expected it to be expensive, and it was ($112/day for a midsize), but probably less than other rentals on the island.
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4.4
Bad experience
優點： Cars are at airport
缺點： The first car was used by a smoker and then over sprayed with a cover smell so it was awful. We drove it just off the site and found the smell too objectionable to continue. I called the 800 number and Hertz arranged for me to trade in the car for another. We were told to be see the gas tank was full, so although we'd barely driven it, we did get gas and found we already needed gas! That indicated to us it probably wasn't really full at pickup. I complained when I turned in the replacement car and although they argued with me, they did give me credit for the cost of the gasoline. The price of the car was almost $100 a day, the same car had a rental agreement left by the previous renter and they paid much less. This experience was unlike our previous rentals at Hertz on Nantucket which have not been unpleasant.
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10.0
Couldn't be better
優點： Everything was perfect. Quick, efficient and courteous staff
缺點： Nothing.
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8.8
Better than expected
優點： New, very comfortable car. Pleasant staff; easy pickup and drop-off.
缺點： I expected it to be expensive, and it was ($112/day for a midsize), but probably less than other rentals on the island.
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10.0
Couldn't be better
優點： Everything was perfect. Quick, efficient and courteous staff
缺點： Nothing.
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