鄰近倫敦 希思路機場的飯店

缺點： Entertainment facilities

優點： Only a very short walk to Terminal 5, best location for the perfect start to your travel plans. We used the Spa and had great cocktails in the evening for the perfect start to our holiday.

缺點： The internal rooms are dark

優點： Ideal for early morning flight from Heathrow Terminal 5. Did not use it but BA check-in & bag drop would be very convenient if travelling with hold baggage.

缺點： Not a lot!

優點： The room, the bed and the bathroom were all comfortable and to expectations.

缺點： We had flown in from Hong Kong and were transiting overnight at Heathrow with an 8.20am departure the next morning. After check in at approximately 7.15pm, we stopped by the restaurant to make a dinner reservation for 7.45pm. Even though we could see that the restaurant has many empty tables, we were curtly advised by the restaurant staff that the earliest we could book would be 8.30pm. Given we were traveling with young children and we were all tired after our flights, we elected to go for room service. We ordered room service of 2 burgers, 1 kids fish and chips and 1 kids chicken and chips at 7.45pm. We were advised to allow 40 minutes (for a meal that would take 10 minutes to prepare). After waiting 45 minutes, we called to enquire of the status of our meal. We were told it would be another 15 minutes. They hastily cooked our meal and it arrived at 8.50pm. The children were mostly asleep by this stage and we were no longer interested either. The Pinot Noir was undrinkable. Staff were apologetic. We were not charged for our dinner. The whole experience gave the impression that the hotel trades on its location as the only hotel located at terminal 5.

優點： Honestly this hotel is amazing. Perfectly clean, wonderful staff, stunning facilities and the perfect location for an early flight the next day. It's SO good that I would stay there again in an eye blink. The upgrade to a suite was most welcome and it was classy and beautiful.

缺點： Pricey! I'm being a bit mean here as the price wasn't too bad considering the facilities, but it's still a lot of money.

優點： Sofitel is not a cheap option, but after a long haul flight it’s great to have the hotel right at the terminal. Fabulous breakfast and great soundproofing sets you up ready for the next leg of your travels.

缺點： My case was delayed so I would have liked extra touches expected in a higher end hotel. A bathrobe and toothbrush, comb and hair conditioner would have been nice. Also we were made to queue on checking in as we got stuck behind a plane full of people whose flight had been cancelled. We had a confirmed booking so it would have been appreciated if we could have checked straight in. Staff very friendly and helpful at reception and concierge the following day. I think we were unlucky with a bad patch at check in.

優點： Excels at the two things you need most from a hotel:comfy beds with top quality duvets and pillows, and a roomy, hot powerful shower.

缺點： Decor was bland and unimaginative. While the restaurant was excellent, it didn’t justify the silly price it charged.

優點： Staff were great. Buffet was good value and tasty.

缺點： Charged for drinks we did not have. Concierge was not around when we wanted our bags. Shuttle bus to airport. Not easy to get to the bus stop from hotel.

優點： Location

缺點： Hotel currently going through refurbishment

優點： The free wifi was great to have. The rooms were clean and modern with a good size tv. Despite being next to LHR runway it was quiet. The breakfast selection was huge, everything fresh, best scrambled egg ever. All staff were friendly professional and very helpful.

缺點： There wasn't anything I didn't like. I did find the ticket machine for the bus service to the airport didn't work with cash (just a minor thing) and I didn't see a business office for guests ( there may have been one but I didn't see one)

優點： Great Breakfast, friendly staff

優點： Room was beautifully clean and the bed comfortable.

缺點： The queue to check in was too long, the phone in my room didn't work and the airport transfer that I was assured would be available in 5 minutes took 25 making me late for my meeting.

優點： Proximity to the airport was just what we needed before an early morning flight. Very friendly staff, a comfortable welcoming room and the choice of 3 eating places within the hotel made for a very pleasant stay.

缺點： Nothing worth putting into words.

優點： 整體來說很舒服 就在機場旁邊真的很方便 所以如果只帶小行李箱要轉機的話還是會住在這裡 但是因為房間實在太小了 所以攜帶大行李箱真的不太方便 飯店的員工也都非常熱情 而且有免費提供飲料跟水 最喜歡他們的熱巧克力了ＸＤ

缺點： 真的只有房間太小這個問題 如果獨立一個人攜帶小行李箱 我真的可以前往 但是如果是要帶大行李箱還要整理的話 真道就不會考慮這間飯店了ＸＤ 單人房的話浴室就在床旁邊 空間利用的很得當拉～ 隔音也欠佳 不過如果是隔天早上搭飛機的人倒是可以住一晚 床也蠻舒服的

優點： Comfortable and quiet rooms

缺點： Not best for T2 & T3 as shuttle only runs e Rey 45 mins Some buffet breakfast items cold

優點： Staff very friendly and helpful. Comfortable room .nevcer felt m.

缺點： Nothing

缺點： 暖氣一點都不暖 很冷

優點： The gentleman running the lodge was lovely, very helpful and welcoming. The room and bathroom was clean and the bed comfortable.

缺點： It would have been nice to have a fridge and, hairdryer but managed fine without them. Only ventilation was via a window opening onto a busy noisy road at ground level. The window had no security stop so I couldn't leave it open overnight.

優點： The bed

缺點： The shower was broken The bath room wall had dirty marks The swimming pool was not working

優點： 房間很大

缺點： 喜宴的噪音太大

優點： 房間很大舒適乾淨 淋浴冷水無法調節反應後立即派人處理 態度良好有禮

優點： I liked the location - proximity to Heathrow airport, and I loved the cookies.

缺點： I did not like the fact that on the second day of our stay the towels were not replaced, and the used teacups and glasses were not removed and replaced. A cup of tea on our second day would have been pleasant, but was denied.

優點： 早餐好，床也舒適。

缺點： 服務沒有及時

優點： Easy check in.rooms great.atmosphere good.

缺點： No kettle or tea making facility.

優點： Location is excellent for T5. Great price for the room. All the basic facilities that you need.

缺點： The bar and restaurant are reasonably expense for what you get e.g. £8 for quite a basic chicken salad was a bit much.

優點： Clean. Good value compared to other hotels in the area. Breakfast included.

缺點： Can hear noise from planes clearly. Pillows a bit uncomfortable.

優點： Nothing

缺點： When I arrived to the Hotel 2:10am, the room was no longer available and they send me to another hotel 20min driving away. There was no communication between the original hotel and the new hotel so I had to wait for 30mins in the new hotel so they could sort the booking. In the Heathrow T5 there was no parking space available so you need to risk parking in the double line outside. Really bad experience.