Great location and very comfy
I loved the location. Staff was efficient, room was spacious. Very family friendly; although we didn’t have any kids with us we did see lots of families there. The place is pet friendly which is a great option. It was a great place to stay and we’d definitely go back.
The complimentary breakfast was pretty good but the service wasn’t very helpful. There was no cups for water, no one came around to help, and when we went up to the cash register to order juice no one was there.
Dark hallways on second floor, very outdated. Shower valve was 5 years past replacing. Very difficult to operate. Bar sink aerator sprayed water all over.
Location was excellent. Room very nice as well. Lots of free parking, even a few spaces set aside for veterans.
WiFi needs improvement.
Clean and quiet. Breakfast was good, not great.
great place, every time.
Clean, quiet, comfortable, spacious rooms, has everything you would need.
Internet...sometimes a little slow. TV channels all whacked out, not all are inputted so keeping track of what is where is a challenge, but a minor issue.
Room was clean and Hotel is in a good location
The food at the restaurant was okay but not all that great.
Overall - Excellent
Our room was spacious and clean. The beds were very comfortable. The hotel was completely full for 2 major area events, but still quiet at night. Perfect location for OIT graduation events. The breakfast was amazing - we ate there both mornings. Most all of the staff were kind and patient with exception to the manager on duty when we checked in.
We rearrange our arrival time for 2-2:30 for an early check because of our elderly diabetic Aunt, but when we arrived we were told the check in time was 4pm and they were short staffed & completed booked. The front office staff was doing their best to accommodate us, but the manager was NOT helpful nor polite to say the least!! We were told that they would try to get us a room as soon as the next clean one came available, but it was AFTER 4pm before we got into a room. Thus, we were late for a special graduation dinner event. Honesty and kindness goes along way!
I have stayed here several times over the years and this is still an excellent place to stay. It's updated, has very clean spacious rooms, great complimentary breakfast and everything is indoors. The linens were new and the bed was very comfortable. The frig, microwave, coffee maker, dryer were all in good working order. Great value for the price.
The location and the steam room.
The pool and hot tub where cooler then it should of been.
Staff is wonderful! Clean and quiet. Pool and spa are great. Location is perfect for OIT visit!
Workout room needs improvement.
loved the included breakfast and extras, room was so roomy and comfortable
gave us a coupon for wine, but wouldn't give us a house Zinfandal or let us pay a difference so we had a red, didn't like it so just left the mostly full drinks. That couldn't have been a $$ decision as it just cost them the wine we didn't drink, and we went to Applebees and had wine there.
Located in Klamath Falls, Shilo Inn Suites Hotel - Klamath Falls is connected to the convention center, within a 5-minute walk of Cascade Range and Oregon Institute of Technology - Residential Campus. Featured amenities include complimentary wired Internet access, a business center, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).