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4.8
Rude clerk and overcharged
缺點： Clerk was very rude. Also charged 75% more than comfimed reservation. Took 3 days to get error corrected.
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10.0
Insurance coverage?
優點： Nice car.
缺點： I got insurance online when I booked. The agent was a little rude to me when I picked up the car cuz I didn't buy her insurance. How was I to know I was getting 3rd party insurance?
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4.8
優點： Staff was courteous and friendly.
缺點： The "premium" sedan I had reserved was "upgraded" to a compact SUV, a Ford Escape. If this is an upgrade, I'm sure the sedan was really disappointing! The rental rate was outrageously expensive! Over $200 for a one day, one way rental! I will never rent a car for this trip again!
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9.2
優點： The car was new. The employees friendly and helpful
缺點： the Gunnison office did not open until 9am and I did not know that when I made the reservations. What if I needed to leaver earlier. When I tried to call the office after 9am no one answered.
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4.4
Friendly but unhelpful customer service.
優點： Friendly customer service, although unhelpful.
缺點： Unable to solve problems in store and handle simple issues.
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10.0
Insurance coverage?
優點： Nice car.
缺點： I got insurance online when I booked. The agent was a little rude to me when I picked up the car cuz I didn't buy her insurance. How was I to know I was getting 3rd party insurance?
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9.2
優點： The car was new. The employees friendly and helpful
缺點： the Gunnison office did not open until 9am and I did not know that when I made the reservations. What if I needed to leaver earlier. When I tried to call the office after 9am no one answered.
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4.8
Rude clerk and overcharged
缺點： Clerk was very rude. Also charged 75% more than comfimed reservation. Took 3 days to get error corrected.
評價由提供
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4.8
優點： Staff was courteous and friendly.
缺點： The "premium" sedan I had reserved was "upgraded" to a compact SUV, a Ford Escape. If this is an upgrade, I'm sure the sedan was really disappointing! The rental rate was outrageously expensive! Over $200 for a one day, one way rental! I will never rent a car for this trip again!
評價由提供
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4.4
Friendly but unhelpful customer service.
優點： Friendly customer service, although unhelpful.
缺點： Unable to solve problems in store and handle simple issues.
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