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5.2
缺點： I called to make sure i could drop off the car after hours was tpld it was ok, when i dropped off the car no one was there and when i called customer service they said a road side assistant would come pick it up the road side assistant just told me the hours of drop off and i missed my flight
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6.8
Counter clerk not very knowledgeably.
缺點： The clerk did not understand insurance and didn't even know what "liability" was.
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