布倫特伍德花園旅館 - 法明頓 Brentwood Inn & Garden

Terrible value for money

Decent coffee was available. Three front desk clerk was friendly. It's a five- minute drive from downtown Farmington.

Exterior doors didn't open every time--even when the card had been successfully read. Same story for the door to our room. Comforter stained with blank ink. Bathroom door was of its hinges. Heater didn't work (it was 10°F overnight). This room would have been overpriced at $40/night.

The woman working at the Reception Desk did what she could to make my stay "right." She was very understanding, responsive, and kind. The motel was quiet which was amazing since there was a very busy night scene happening on a Thursday night at the adjoining bar. The free breakfast will save you the cost of eating elsewhere. The location is very convenient-- midtown Farmington is close to shopping. The exterior of the motel is well lit and there is plenty of parking.

It is not so much that the rooms need an upgrade, but the odor in the room was overpowering. The stench of cleaning products used by housekeeping was so incredibly strong, it could not be ignored--and I really tried to just go to sleep, but was unable to because of this smell. The windows are fixed and don't open at all. The heat/cool unit under the window circulates the air, but wasn't much help diffusing the smell. The bed sheets and one of the towels were stained which was not good. The furniture was stained in some areas. The motel uses DirecTV, but the picture was very fuzzy on most channels (it was cloudy that night). After an hour and a half of trying to ignore the strong smell, I packed up and went to the front desk to ask for my money back. Because I had reserved and paid for the room on booking.com, the receptionist was unable to refund my money. She offered another room. It provided s slight improvement, but I still didn't sleep well due to the cleaning product smell in that room as well. The whole motel smells like that. The receptionist explained it as the housekeeping staff not diluting the Fabuloso liquid cleaner they use. It makes me wonder what dirt they are trying to mask and I was very uncomfortable. The next morning, when I was eating breakfast in the lobby, the receptionist kindly approached me to ask if I slept OK. She seemed genuinely concerned and I appreciated it. Unfortunately, if I had to do it again, I would pay an extra $20 bucks and go elsewhere.

No Good for the Price

I liked the service. That was about it.

There were very few outlets, we had to move the mini fridge to get to them. The sheets were never changed and we stayed for 4 nights. The tub drained very poorly and the stopper didnt fit the drain.

Stay if you must only

At least the staff was friendly

The ac unit was super loud, not enough towels, roaches in the hallway, loud night club near the lobby, the rear doors that are supposed to only open with a room key open without a room key, hotel smells like a museum.....