Bathroom was not cleaned well at all
The bathroom was not cleaned well there was hair on the toilet and several places in the shower.. And the staff doesn't seem to communicate well with each other...
Nice but Food Choices Lacked
We had driven 4.5 hours and so we arrived at 12pm it was too early to check in. We parked over in Harrah's parking lot and walked around and gambled for a bit and then checked in. The casino is literally right across the street so we walked over to check in before moving the car. Our room was ready, on time and the staff was pleasant and helpful. The room was incredibly clean and the bathroom was much larger than expected. We stayed in a King and the bed was super comfortable, so much so that I had no trouble falling asleep.
If you don't eat at the casino (which is horribly expensive) or Wendy's, you will be going back down the mountain for anything to eat. Also, the eggs in the morning are powdered and you can tell. They taste terrible. Also, I was informed that there is a really bad drug and crime problem on the reservation and that there isn't much being done about it. With that said, we didn't have any problems but I would not leave anything of value out in sight in a vehicle. I think this might also be the reason why you have to have your room key to get into the lobby late at night.
Staff, indoor pool for our grandson, common area in lobby.
Double beds - yikes.
Travel with confidence by checking into the Fairfield Inn & Suites by Marriott Cherokee, N.C; a hotel with outstanding service to make all of your travels easy and comfortable - at an exceptional value. With a great location across from Harrah's Casino on the Qualla Boundary(Cherokee Indian Reservation). We are always ready to welcome you with amenities like thoughtfully designed guest rooms and suites that allow you to work and relax, free Wi-Fi throughout the hotel to stay connected during your stay, and fitness facilities that include a pool and exercise room. You'll find it easy to settle into our vibrant lobby, with spaces to gather, relax and work. Jump-start your day with our free hot breakfast, now with more hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. At Fairfield Inn & Suites Cherokee, you're our #1 priority. We promise you'll be satisfied or we'll make it right. That is our commitment to you. Ask us about The Fairfield 100% Guarantee.
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