Beds were soft
Room wasn't clean...found popcorn and trash all oner the floor. No tissues in the room, no advertised breakfast options. Thermostat broken so we were freezing all night and the evening desk clerk was not personable, at all.
Close to freeway and Washington DC.
I liked the location of this hotel. It is in a safe area.
The hotel rooms are dated and could use new flooring and furnishing.
The hotel was in a great location, just in front of walmart, behind waffle house, and wendy's is on the corner.
The hallway carpet had large stains.
Location for food and retail stores
Fridge didnâ€™t work, shower drain cover was loose a d just laying on floor of shower, pulled out fridge to see if it was plugged in and it looked like it was NEVER cleaned behind it, real gross! A/C unit kicked in and off continuously! Clock didn�
Friendly staff, close proximity to restaurants and attractions. Quiet and clean room.
The 2nd floor is dark and smells heavily of smoke, the room had a stronger smell. The floors and walls were dirty, the bathroom was dingy, there were burn holes in the carpet, and missing paint on the walls. I asked for a refund and stayed somewhere else.
The hotel location is perfect for me. The two bed suite with couch allows us extra comfort. There is counter space for our hot plate and a table for two.
All of the above
Room was clean. Breakfast was very good, and it was in close proximity to my destination
Only 1 ice machine working in the building. The telephone in my room wasn't hooked up. That being said, those are minor inconveniences. It's a nice place to stay
Nothing at all
DO NOT STAY HERE!!! Staff was smoking in lobby. Each room we were put in (moved 3x) didnâ€™t have ANY working AC or refrigerator. Staff didnâ€™t take any responsibility and kept bad mouthing. If I could give this hotel negative stars I would.
Proximity to the outlet mall.
There was a mildew smell in the room. Requested maid service and couldn't get anything done. And couldn't get any new towels had to go to the front desk to clean towels.
The pet-friendly Sleep Inn and Suites Hagerstown hotel will give you a simply stylish experience. We are close to attractions like the Hagerstown Premium Outlets, Antietam National Battlefield and the Hagerstown Speedway. Visitors can also easily get to the Washington County Museum of Fine Arts, Maryland Theatre and the Beaver Creek Country Club. Enjoy free breakfast, free WiFi, free coffee and a free weekday newspaper. Your guest room offers warm, modern designs, and includes microwaves, coffee makers, TVs, hair dryers, irons and ironing boards. Upper-tier suites have even more amenities, such as a hot tubs. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pet accommodation: 10.00/night per pet. Must have 1 adult 18 years or older in each room.
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