Charged Three Times for One Night Stay, Unhelpful Staff
I was charged three times, at three different prices, for my one night stay. When I attempted to address this with hotel Staff at check out I was given the run-around and promised a manager would call me to address the issue. Never received a phone call from a manager. I called repeatedly to speak to a manager and ultimately did hear back. They assured me it was a mistake and that I would be refunded for the second charge. The following morning, I noticed a THIRD charge on my credit card, this time, for significantly more than the room itself cost. I spoke to the same manager again only to be given the run around yet again. Extremely disappointed, very poor customer service and very shady business practices.
The entire hotel was very dirty, waited an hour past check in for our room, breakfast was an hour past it's time, with small kids this is very hard. Pool was dirty, staff seemed poorly trained, unable to help answer any quedtions.
No elevator Very worn looking; carpet, dark walls, chair in room
Location was great. Shower was nice. Bed comfortable.
Hotel is way outdated. Room smelled of smoke from 10 years ago. Coffee maker didn't work. No full length mirror to get ready. Not happy with no elevator. Stayed a long time ago when it was new and my kids were young. Liked it a lot more then. Passed that point. Maybe when it's remodeled it will be okay, again.
Great hotel, clean, comfortable, great price and the staff was very nice and willing to help. Would recommend to anyone and would stay again if I'm ever in the area!
Pool Location Price Breakfast
Smell of hallway
Not expensive. Cleanliness is good. Breakfast enough good.
In the room the wall sockets are insufficient.
The first thing I noticed was that the room smelled fresh and clean when we walked in. Everything was very clean and it was much cushier than I expected, with a large bathroom, and a nice couch, and a great bed. We drove up from Chicago and were meeting friends who were coming down from Minneapolis, and this was a perfect spot, right off the highway (there was construction on the highway when we arrived, but that is not the hotel's fault). There was a nice indoor pool, but we did not have time to go with all of our sightseeing in Madison. It was very convenient to downtown- a nice easy drive in. The complimentary breakfast was awesome! We loved the fresh fruit and waffles. Both families have young children, so when we found ourselves out looking for dinner on Saturday night downtown, most places were too busy and crowded, so we ended up getting delivery from a local pizza place. They delivered right to our rooms and the pizza was surprisingly good. Everything about our experience here was awesome!
Enjoy the hometown hospitality at this newly-renovated Baymont Inn and Suites Madison West/Middleton WI West, where pets are welcome and smoking is not allowed. This lodging is convenient to several business districts, Dane County Regional Airport, wineries, bike trails, hiking, skiing, theaters, Little Norway, and the sights, shopping and dining of downtown Madison. The hotel features complimentary wireless Internet and complimentary breakfast, as well as complimentary parking for all vehicles and a complimentary local shuttle. Splash in the pool, work out in the exercise room, play a round of pool in the game room and relax at the hotel bar. Business travelers will appreciate the meeting rooms, banquet hall and computer access. Select rooms feature a microwave and refrigerator, ideal for extended stays.
所有在2020年6月30日前入住西麥迪森博蒙特套房酒店 - 麥迪遜的現有或新的預訂，均可在入住日期24小時前免費退改。更多資訊請瀏覽溫德姆酒店集團新型冠狀病毒（COVID-19）通告。
西麥迪森博蒙特套房酒店 - 麥迪遜的位置在8102 Excelsior Drive，距離麥迪遜（威斯康星州）市中心9.9公里。 Hilldale購物中心是距離西麥迪森博蒙特套房酒店 - 麥迪遜最近的地標。
西麥迪森博蒙特套房酒店 - 麥迪遜的入住時間為15:00，退房時間則為11:00。
西麥迪森博蒙特套房酒店 - 麥迪遜有提供免費Wi-Fi。
西麥迪森博蒙特套房酒店 - 麥迪遜有提供免費停車。
西麥迪森博蒙特套房酒店 - 麥迪遜沒有提供免費機場接送服務。
西麥迪森博蒙特套房酒店 - 麥迪遜距離麥迪遜（威斯康星州） 戴恩郡地區機場16.5公里。 西麥迪森博蒙特套房酒店 - 麥迪遜距離芝加哥羅克福德國際機場103.7公里。
西麥迪森博蒙特套房酒店 - 麥迪遜歡迎住客攜帶寵物入住。
西麥迪森博蒙特套房酒店 - 麥迪遜有附設泳池。
西麥迪森博蒙特套房酒店 - 麥迪遜已採取以下的措施：