Convenient location on Madison's east side. Newer hotel, clean, up-to-date amenities. We had breakfast included and it was excellent. Hot and fresh. Good service - even though it was a buffet.
Understaffed. I had a physical disability and staff was unable or unwilling to accommodate. Maybe that don't get a lot of this, but being need UWHealth, I would expect a bit more.
Staff was great room was great.
The pool was a little scummy on the sides and the hot tub a little aged
It was dirty and not a great location..
The staff here is amazing! From check-in everyone there makes you feel like you're an old friend! the most awesome - she's friendly, hilarious, and helpful - a real gem for hospitality!
Free coffee, breakfast was a good price
The remote control didn't work. Two people attempted to fix it without success. Spent entire stay walking backing forth to tv in order to change channels.
Front desk and bar staff
Comfy bed. Good size room and bathroom. Nice size TV.
Web site said that they have movies on demand. Not so! I was charged for two purchases at the restaurant that I did not make. They removed the charges. If I was in a hurry, I may have not bothered to check the under door receipt. A/C seemed inconsistent
Fairly priced, wonderful staff, in-house lounge, comfortable temperature.
Breakfast buffet food was cold.
Excellent customer service! Helpful, friendly and attentive to details. Room was very clean, hotel was quiet, even though busy.
The Award Winning Holiday Inn Madison at The American Center welcomes you!Located in The American Center Corporate Park on Madison’s east side and only minutes from the Dane County Regional Airport (MSN) and the East Towne Mall.Visitors can relax amid peaceful surroundings and enjoy the area attractions such as the Capitol Square, Madison's historic State Street, the Overture Center for the Arts, the Alliant Energy Center and the University of Wisconsin-Madison. Just off I90/94, corporate guests can easily access American Family Insurance, Alliant Energy, QBE, GE Healthcare, and U.S. Cellular. While staying at our Madison, Wisconsin hotel, you can enjoy amenities including a full service restaurant and bar, Seattle’s best coffee kiosk, indoor pool with spa and professionally designed fitness center featuring top of the line Matrix equipment. Our comfortable and contemporary guest rooms offer free high-speed wired/wireless Internet access, flat panel HDTV’s, room service and a personal refrigerator. Host your next meeting or event with us and let our professional staff assist you. With over 2,500sq ft. of meeting space, on-site catering, executive chef and audiovisual equipment available your next event is guaranteed to be a success!As you plan a trip to Madison, WI, check out our terrific Madison hotel rates and make your reservations today!
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