Overall attention to detail was great
The rooms door lock started to malfunction on the last day, we couldn’t access our room without asking for security help (and they took 10-20 minutes to get to our room) this was frustrating and the hotel said the lock needed new batteries and it takes time so it will be done after we check out .. that was frustrating
It’s a nice place to stay
Beutifull hotel. Fabiolas view. Freidly staff.
They will try to sell you upgraded room at the front desk. Don't go for it all rooms are the same.
The hotel is excellent and the service is great and the staff at the top of extravaganza and there employee reception, Mustafa Egyptian national who deserves thanks for the excellent service provided and which his strong interest in customer service.
Bed and pillow uncomfortable Sorry about that
WORST RECEPTION EVER!
I didn't have the chance to like anything because the reception had me running out the door.
- No rooms available upon check-in (arrival at 3:30pm) - No courtesy from any of the staff to inform me my room was available for 4 hours until I had to look for the same person who checked me in. The same person who took my contact details and knew where I will be waiting in the hotel premises to inform me once my room was ready, who offered me free breakfast to compensate on their shortcomings. A $450 room for a $20 free breakfast add insult to injury anyone? - Dissatisfied with the whole situation I informed them I was leaving and they offered to compensate by sending an e-mail or call by phone. To this day (4 days) I have received none.
With a stay at Four Seasons Hotel Bahrain Bay, you'll be centrally located in Manama, within a 15-minute drive of Bab Al Bahrain and Seef Mall. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Manama? This hotel has 0 square feet (0 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.