Personel harika!!!
優點： Ben kiralayın buradan her şans ettim! Personel harikaydı ve bana bir aile gibi. Tamamen farklı kiralayarak bir deneyim!
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İyi fiyat
優點： Fiyat tam boy SUV için uygun. Nispeten temiz.
缺點： Lastikler biz kel ve frenler değiştirilmesi gerekiyordu. Bize biraz huzursuz bir dağ yolları.
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優點： Son derece cana yakın ve yardımcı personel.
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優點： İyi personel - iyi servis.
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缺點： Arabanın torpido gözü çürük bir kek vardı. Bir anahtarlık çalışmıyordu - akü yoktu. Diğer anahtarlık çalışmayacağı. Kalkış kilidi araba. Araç geri dönmek zorunda kaldım.
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Misafirperver rağmen Sorunları
優點： Araba saklıdır mevcut değildi. Her ikisi de müdür ve ortak doğru araç bulmakta yardımcı oldu.
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Yükseltme
優點： Mükemmel hizmet. Hızlı işlem ve bir araba deplaning sonra.
缺點： Hiçbir şikayet yok.
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優點： Her düzeyde hızlı servis, harika bir araba ve mükemmel fiyat.
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Kurumsal
優點： Hızlı ve kolay
缺點： Kağıt kiralama sözleşmesi tüm online
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Jambbkrjm
優點： Mükemmel bir yakıt ekonomisi ile yeni araba
缺點： Çok pahalı bir fiyat
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優點： Mükemmel müşteri hizmeti
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Harika bir deneyim.
優點： Süper kolay kiralama, şaşırtıcı derecede iyi bir araba ve personel harika. Kiralık olması gerektiği şekilde her zaman olması
缺點： Hiçbir şey yok.
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Bir başka harika kiralama!
優點： Araç seçimi ... yeni, modern orta büyüklükte bir SUV.
缺點： Bazı kişisel öğeleri araba da geçtim.
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Bilgisayar vardı
缺點： Check-out sırasında, her şey kağıt tarafından yapılabilir. Çok iyi bir iş yaptı, ama yavaş ...
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優點： Son derece hızlı, ücretsiz yükseltme, yeni araba
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缺點： Araba yıkanmış, değildi ve çok kirli.
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Misafirperver rağmen Sorunları
優點： Araba saklıdır mevcut değildi. Her ikisi de müdür ve ortak doğru araç bulmakta yardımcı oldu.
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Yükseltme
優點： Mükemmel hizmet. Hızlı işlem ve bir araba deplaning sonra.
缺點： Hiçbir şikayet yok.
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優點： Her düzeyde hızlı servis, harika bir araba ve mükemmel fiyat.
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Kurumsal
優點： Hızlı ve kolay
缺點： Kağıt kiralama sözleşmesi tüm online
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Jambbkrjm
優點： Mükemmel bir yakıt ekonomisi ile yeni araba
缺點： Çok pahalı bir fiyat
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優點： Mükemmel müşteri hizmeti
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Harika bir deneyim.
優點： Süper kolay kiralama, şaşırtıcı derecede iyi bir araba ve personel harika. Kiralık olması gerektiği şekilde her zaman olması
缺點： Hiçbir şey yok.
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Bir başka harika kiralama!
優點： Araç seçimi ... yeni, modern orta büyüklükte bir SUV.
缺點： Bazı kişisel öğeleri araba da geçtim.
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優點： Son derece hızlı, ücretsiz yükseltme, yeni araba
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缺點： Çok pahalı
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缺點： Resepsiyonda bekleme biraz uzun. Aksi takdirde, iyi.
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缺點： Çizik tampon üzerinde kayıtlı değil
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Kolay bırakma
優點： Cana yakın personel, bırakma kolay.
缺點： Hiçbir şey yok.
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缺點： Im Çek Ger. Benim kartımı kabul ve arabamı iptal ettik. Bu yüzden bana araba yok. Ödediğim sigorta için hiçbir şey yok. Avis'dan araba kiralamak.
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優點： Rezervasyonumu uçtum uçuş sebebiyle değiştirin.
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Aşırı bekleme sırasında alma
缺點： Sadece tek bir kursiyer müşteriler sizi almaları için. Yaklaşık 45 dakika bekledik.
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Kolay giriş ve çıkış. İyi bir araba
優點： İyi bir araba da kar - kar yağdı Utah'da bir çok
缺點： Ön cam tamamen çözmek
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Çok memnun kaldım. Yok, uğraşmak yok.
優點： Havaalanında kolay erişim. Mükemmel fiyat
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Saltvlake
優點： Comgurtable
缺點： Ücret ödemiş oluyorum ... araba leş gibiydi. Kırıntılar ve leke tüm iç, bile elektrik süpürgesiyle
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優點： Müşteri hizmetleri sayaç harikaydı! Arabamı aldım oldukça hızlı.
缺點： Lastiklerin hava koymak için.
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缺點： Çok pahalı
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Kolay bırakma
優點： Cana yakın personel, bırakma kolay.
缺點： Hiçbir şey yok.
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Kolay giriş ve çıkış. İyi bir araba
優點： İyi bir araba da kar - kar yağdı Utah'da bir çok
缺點： Ön cam tamamen çözmek
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Çok memnun kaldım. Yok, uğraşmak yok.
優點： Havaalanında kolay erişim. Mükemmel fiyat
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優點： Müşteri hizmetleri sayaç harikaydı! Arabamı aldım oldukça hızlı.
缺點： Lastiklerin hava koymak için.
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缺點： Çizik tampon üzerinde kayıtlı değil
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缺點： Im Çek Ger. Benim kartımı kabul ve arabamı iptal ettik. Bu yüzden bana araba yok. Ödediğim sigorta için hiçbir şey yok. Avis'dan araba kiralamak.
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Aşırı bekleme sırasında alma
缺點： Sadece tek bir kursiyer müşteriler sizi almaları için. Yaklaşık 45 dakika bekledik.
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Saltvlake
優點： Comgurtable
缺點： Ücret ödemiş oluyorum ... araba leş gibiydi. Kırıntılar ve leke tüm iç, bile elektrik süpürgesiyle
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缺點： Had to wait an hour for a car on pickup, and the return booth was unmanned on return. Used Dollar before, but I’d avoid this location in the future.
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優點： The line was long and it was late, but the soonest they could the other staff came back and opened up another line to check me out. Reservation pulled up, no issues.
缺點： I wish I would have known to buy addtional insurance from Dollar instead of a third party through Kayak. I didn't realize that would be going through another 3rd party had anything gone wrong. Wish that was more clear.
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優點： Staff was friendly and helpful. They even brought the car curbside which was amazing because I had a lot of luggage and two very little kids!
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優點： They didn’t have a car for me.
缺點： Evetgung. It was like the fyre festival of rental cars. They had no car for me.
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優點： The staff was completely unprofessional and unhelpful. They would not provide info other than short answers and declining to expand on the actual vehicle type that we booked. We booked a vehicle similar to a Jeep Cherokee or a Jeep Cherokee and were given a car that could not handle the snow.
缺點： They could have provided us information on the cars that are available and assisted with our needs.
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優點： Nothing.
缺點： Staff unhelpful. Price gouging.
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Scam! Avoid Dollar at SLC!
優點： Nothing
缺點： Made a reservation for 1am, plane was supposed to land at 12:20am, but landed at 12:47. I called Dollar’s customer service to let them know I would get there about 1:15am. They said that was no problem, and they’d let the staff know. I got there early, at 1:10, and no one was there. I called Dollar again, and they said the office closed at 12! So, don’t waste time with Dollar. I booked a car with Budget and left. Also, don’t get the insurance if booking through Kayak. That’s not from the car dealer, and if you’re in the situation I was, you pay for the unused insurance.
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Got hit with so many fees that a $42 rental turned into $248
優點： Cleanliness of the vehicle but this was it .
缺點： All the hidden fees and getting told that my deposit would be returned but then being charged for it . don't trust this renter . they dis not fully explain all the details .
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缺點： Rude attemdant
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Car inspection
優點： Nothing
缺點： Car was not inspected with me in SLC. Upon arrival in Las Vegas the receiving person finds "too much" evidence of "hail damage" on the hood and I had to fill out a report. These findings were barely noticeable and there had been zero precipitation during the entire rental period.
Oh, and the rear tire had slow leak requiring additional air twice in remote locations. When I mentioned this potentially disastrous problem to the receiver, he basically shrugged his shoulders & offered no apology for the inconvenience and associated stress.
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Had to wait a bit, car was a bit cramped, but decent overall
優點： The car was dependable
Got good gas mileage
Good help from staff
缺點： Cramped car
Long wait at line
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Good choice
優點： Great value. Convenient. Service was top notch.
缺點： Drop off was tricky as the signage to Dollar in the Rental Retirn parking structure was lacking.
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優點： The line was long and it was late, but the soonest they could the other staff came back and opened up another line to check me out. Reservation pulled up, no issues.
缺點： I wish I would have known to buy addtional insurance from Dollar instead of a third party through Kayak. I didn't realize that would be going through another 3rd party had anything gone wrong. Wish that was more clear.
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優點： Staff was friendly and helpful. They even brought the car curbside which was amazing because I had a lot of luggage and two very little kids!
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缺點： Had to wait an hour for a car on pickup, and the return booth was unmanned on return. Used Dollar before, but I’d avoid this location in the future.
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Had to wait a bit, car was a bit cramped, but decent overall
優點： The car was dependable
Got good gas mileage
Good help from staff
缺點： Cramped car
Long wait at line
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Good choice
優點： Great value. Convenient. Service was top notch.
缺點： Drop off was tricky as the signage to Dollar in the Rental Retirn parking structure was lacking.
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優點： They didn’t have a car for me.
缺點： Evetgung. It was like the fyre festival of rental cars. They had no car for me.
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優點： The staff was completely unprofessional and unhelpful. They would not provide info other than short answers and declining to expand on the actual vehicle type that we booked. We booked a vehicle similar to a Jeep Cherokee or a Jeep Cherokee and were given a car that could not handle the snow.
缺點： They could have provided us information on the cars that are available and assisted with our needs.
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優點： Nothing.
缺點： Staff unhelpful. Price gouging.
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Scam! Avoid Dollar at SLC!
優點： Nothing
缺點： Made a reservation for 1am, plane was supposed to land at 12:20am, but landed at 12:47. I called Dollar’s customer service to let them know I would get there about 1:15am. They said that was no problem, and they’d let the staff know. I got there early, at 1:10, and no one was there. I called Dollar again, and they said the office closed at 12! So, don’t waste time with Dollar. I booked a car with Budget and left. Also, don’t get the insurance if booking through Kayak. That’s not from the car dealer, and if you’re in the situation I was, you pay for the unused insurance.
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Got hit with so many fees that a $42 rental turned into $248
優點： Cleanliness of the vehicle but this was it .
缺點： All the hidden fees and getting told that my deposit would be returned but then being charged for it . don't trust this renter . they dis not fully explain all the details .
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缺點： Rude attemdant
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Car inspection
優點： Nothing
缺點： Car was not inspected with me in SLC. Upon arrival in Las Vegas the receiving person finds "too much" evidence of "hail damage" on the hood and I had to fill out a report. These findings were barely noticeable and there had been zero precipitation during the entire rental period.
Oh, and the rear tire had slow leak requiring additional air twice in remote locations. When I mentioned this potentially disastrous problem to the receiver, he basically shrugged his shoulders & offered no apology for the inconvenience and associated stress.
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Galiba fena değildi
優點： terminaline yakın
缺點： Bir araba kontrol etmek için biraz yavaş da
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SLC bırak
優點： Her şey sorunsuz.
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優點： Araba arızalı. Ciddi bir hızda 60. Önemi yok.
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缺點： Uzun
Bize bir araba ile kırık bir sis lambası
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優點： XM Radyo
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İyi fiyat
優點： Değer 5 gün için iyi fiyat
缺點： Araba almak için uzun süre masa bekledik. Resepsiyon görevlileri yeterli değil
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缺點： Hiçbiri
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Tüm iyi dışında hattı için
優點： Nissan Sentra 3 kayak için yeterince büyük vites
缺點： Satırı seçin
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SLC güzel
優點： Yukarıda okuyun, aynı.
缺點： Yukarıda okuyun, aynı.
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缺點： Karşı açık değildi, arabamı kendimi
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優點： Hızlı ve kolay.
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Dikkatli olun, upcharges
優點： Araç düşük kilometredeyken ve çok temiz.
缺點： Eşim, sözleşme eklemek için, istedim. 23 $ /gün ona eklemek istedim. Taban fiyatı sadece $16.95 - bu nedenle zamanli istedikleri ek sürücü!
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缺點： Hiçbiri
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SLC güzel
優點： Yukarıda okuyun, aynı.
缺點： Yukarıda okuyun, aynı.
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優點： Hızlı ve kolay.
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Dikkatli olun, upcharges
優點： Araç düşük kilometredeyken ve çok temiz.
缺點： Eşim, sözleşme eklemek için, istedim. 23 $ /gün ona eklemek istedim. Taban fiyatı sadece $16.95 - bu nedenle zamanli istedikleri ek sürücü!
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SLC bırak
優點： Her şey sorunsuz.
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優點： Araba arızalı. Ciddi bir hızda 60. Önemi yok.
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優點： XM Radyo
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İyi fiyat
優點： Değer 5 gün için iyi fiyat
缺點： Araba almak için uzun süre masa bekledik. Resepsiyon görevlileri yeterli değil
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Tüm iyi dışında hattı için
優點： Nissan Sentra 3 kayak için yeterince büyük vites
缺點： Satırı seçin
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優點： Staff was horrible. It took 2+ hours to get a car.
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優點： Not much. We got a car?
缺點： We didn't get the car class we had originally booked because they'd run out of cars. Instead of charging us the day rate of the smaller car, we were told we "should" be charged extra for "changing" the original reservation but that they'd "waive" that fee.
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缺點： I picked up the car at noon but was told to return it at 8 AM. I was only told I had a right to keep it for a a full 24 hours per day rented after I pressed for clarification.
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缺點： insufficent staffing on pickup and drop off
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缺點： Service from pick up to drop off was very poor. Consider hiring better people that car.
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優點： Yes, the staff was helpful and friendly. Drop off was very easy.
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優點： the car was in great condition and the locations were convenient
缺點： i was given no instructions on how to drop the car off at checkout, I get there and have to search the perimeter of the building in the dark until i finally find a small lock box with instructions. i didn't know i had to bring a pen and the rental agreement with me
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優點： The service there was great and the returnagent was awesome. Everyone seemed like they were happy to serve me.
缺點： The construction around the airport, but nothing really with hertz they were awesome out there
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優點： Pha your service rep was fantastic and really efficient.
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Buyer Beware
優點： The SUV was fine... larger than I ordered, which I'm sure the attendant felt they were doing me a favor. He should have asked if I wanted the larger SUV.
缺點： Purchasing the third party collision insurance. Was not aware that the insurance that was being presented to me on line was not the rental car's policy. Luckily I had no problems, but if I had I would have been in a pickle having to satisfy the rental car company on the spot and then trying to get reimbursed. Will never fall for that trick again.
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優點： Clean, fresh smelling car
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優點： Cheap, good reliable clean car
缺點： Was a line to get car, had at wait but wasn't terrible
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優點： Yes, the staff was helpful and friendly. Drop off was very easy.
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優點： The service there was great and the returnagent was awesome. Everyone seemed like they were happy to serve me.
缺點： The construction around the airport, but nothing really with hertz they were awesome out there
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優點： Pha your service rep was fantastic and really efficient.
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優點： Clean, fresh smelling car
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優點： Cheap, good reliable clean car
缺點： Was a line to get car, had at wait but wasn't terrible
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缺點： I picked up the car at noon but was told to return it at 8 AM. I was only told I had a right to keep it for a a full 24 hours per day rented after I pressed for clarification.
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優點： the car was in great condition and the locations were convenient
缺點： i was given no instructions on how to drop the car off at checkout, I get there and have to search the perimeter of the building in the dark until i finally find a small lock box with instructions. i didn't know i had to bring a pen and the rental agreement with me
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優點： Staff was horrible. It took 2+ hours to get a car.
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優點： Not much. We got a car?
缺點： We didn't get the car class we had originally booked because they'd run out of cars. Instead of charging us the day rate of the smaller car, we were told we "should" be charged extra for "changing" the original reservation but that they'd "waive" that fee.
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缺點： insufficent staffing on pickup and drop off
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缺點： Service from pick up to drop off was very poor. Consider hiring better people that car.
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Buyer Beware
優點： The SUV was fine... larger than I ordered, which I'm sure the attendant felt they were doing me a favor. He should have asked if I wanted the larger SUV.
缺點： Purchasing the third party collision insurance. Was not aware that the insurance that was being presented to me on line was not the rental car's policy. Luckily I had no problems, but if I had I would have been in a pickle having to satisfy the rental car company on the spot and then trying to get reimbursed. Will never fall for that trick again.
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優點： Helpful staff as always with National. Very quick, easy and efficient pickup and drop off. Clean vehicle as described in great condition. I never worry when I rent from national.
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4wd unavailable
優點： Everything was quick and nice customer service but unhelpful that they only had 4vehicles to choose from.
缺點： My husband called an hour before pickup to make sure they had 4wd or allwheel. Instead of just checking to verify, they said oh there is a 95% Chance there will be a one. Well I arrived with 4 vehicles to choose from. None 4wd or awd. Very frustrating since I had to drive to Denver in a snow storm. would have went with another company had i known. It’s Utah, please have 4wd vehicles.
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優點： Quality of the car
缺點： Cost of LWD, the final price was not listed during online booking but late at the desk
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Charged Twice
優點： Great Car
缺點： I was charged twice for my rental car and was not offered any help. I showed the woman helping me when i was picking up the car that I had been charged twice, yet she assured me that one of the charges would disappear. The charge never dropped and it took away all of the money I had for my weekend. I called back the next day to ask if they can help, and they said it was up to me to fix it and I had to call my bank to figure it out.
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缺點： The person who I dropped off the truck with said my problem was with idaho falls and blew me off.
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4wd unavailable
優點： Everything was quick and nice customer service but unhelpful that they only had 4vehicles to choose from.
缺點： My husband called an hour before pickup to make sure they had 4wd or allwheel. Instead of just checking to verify, they said oh there is a 95% Chance there will be a one. Well I arrived with 4 vehicles to choose from. None 4wd or awd. Very frustrating since I had to drive to Denver in a snow storm. would have went with another company had i known. It’s Utah, please have 4wd vehicles.
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優點： Quality of the car
缺點： Cost of LWD, the final price was not listed during online booking but late at the desk
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Charged Twice
優點： Great Car
缺點： I was charged twice for my rental car and was not offered any help. I showed the woman helping me when i was picking up the car that I had been charged twice, yet she assured me that one of the charges would disappear. The charge never dropped and it took away all of the money I had for my weekend. I called back the next day to ask if they can help, and they said it was up to me to fix it and I had to call my bank to figure it out.
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缺點： The person who I dropped off the truck with said my problem was with idaho falls and blew me off.
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優點： Nothing
缺點： Dirty car inside and out. There was a dead roach in the window. They charged us for fuel even when we returned it full.
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優點： all good
缺點： all good
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缺點： that avis automatically charges a $15.99 fee (more with taxes) if you drive less than 75 miles (even if you opt out of prepaid gas) is complete bullshit. they should either check the gas gauge to make sure it's full (it was) or ask me to show the gas receipt (i had one).
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缺點： .I'm 6 feet tall and could not comfortably drive this vehicle. My 5'8" wife drove instead, the passenger seat was also quite cramped due to the dash intruding in to passenger space. All in all not a good experience and I'll never rent another Corolla.
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優點： The gal @ pickup was very welcoming and efficient. Helped me with an upgrade.
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優點： I asked to return the car explicitly to Jackson Hole airport. The car rental return place was miles away in town! That wasn’t made clear. And the prices were absolutely absurdly expensive. I will never use Avis again. And it was false advertising about where the car should be returned.
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優點： There was nothing to like. Despite reservation, no cars were available and I was turned away at the counter.
缺點： No cars were available when I showed up even though I had a reservation.
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優點： Staff, vehicle was all great
缺點： Very low inventory. Ended up with large SUV when all I needed was a compact.
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優點： Friendly staff and easy drop off.
缺點： Pickup. They promised a NIssan Altima or bigger but then decided we would get a Nissan Sentra which is one level lower. Ultimately after a bit of haggling they managed to give us a Toyota Camry for the same rate
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優點： The staff was very friendly and accomodating.
缺點： We weren't too sure about a foreign car as no domestics were available.
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優點： They had no cars available even though I had made a reservation. I had to struggle to find a taxi at thAt point. I got there around 1.30AM. This threw a wrench in my whole vacation plans.
缺點： Getting an actual car after I had made a reservation would have been nice!
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優點： Drop off was fine
缺點： Pick up process and customer service.
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缺點： .I'm 6 feet tall and could not comfortably drive this vehicle. My 5'8" wife drove instead, the passenger seat was also quite cramped due to the dash intruding in to passenger space. All in all not a good experience and I'll never rent another Corolla.
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優點： Staff, vehicle was all great
缺點： Very low inventory. Ended up with large SUV when all I needed was a compact.
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優點： Friendly staff and easy drop off.
缺點： Pickup. They promised a NIssan Altima or bigger but then decided we would get a Nissan Sentra which is one level lower. Ultimately after a bit of haggling they managed to give us a Toyota Camry for the same rate
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優點： Nothing
缺點： Dirty car inside and out. There was a dead roach in the window. They charged us for fuel even when we returned it full.
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缺點： that avis automatically charges a $15.99 fee (more with taxes) if you drive less than 75 miles (even if you opt out of prepaid gas) is complete bullshit. they should either check the gas gauge to make sure it's full (it was) or ask me to show the gas receipt (i had one).
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優點： I asked to return the car explicitly to Jackson Hole airport. The car rental return place was miles away in town! That wasn’t made clear. And the prices were absolutely absurdly expensive. I will never use Avis again. And it was false advertising about where the car should be returned.
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優點： There was nothing to like. Despite reservation, no cars were available and I was turned away at the counter.
缺點： No cars were available when I showed up even though I had a reservation.
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優點： They had no cars available even though I had made a reservation. I had to struggle to find a taxi at thAt point. I got there around 1.30AM. This threw a wrench in my whole vacation plans.
缺點： Getting an actual car after I had made a reservation would have been nice!
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優點： Drop off was fine
缺點： Pick up process and customer service.
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優點： The drop off was super easy and quick
缺點： There was no Payless staff member at the pick-up counter, but the Avis staff member was able to help
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優點： Drop off was super easy
缺點： Staff at desk upon check in was nice until we didn’t want to upgrade.
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缺點： It was perfect. Very satisfied.
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優點： The SUV we rented was great.
缺點： The price we were quoted and the final price ended up $100 higher.
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優點： Nice staff, easy drop off and pick up
缺點： Car was super dirty. Also marked as “full tank” when we got it, but it was actually 3/4 full. Tried to call to let them know but could never get through to anyone.
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優點： Ok
缺點： Ok
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優點： yes
缺點： nothing
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優點： Staff was nice, car was nice, drop off was easy
缺點： I had to wait over an hour. It was ridiculous. Not enough staff and not prepared for the influx
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缺點： Check in staff seemed to be overwhelmed, a few more bodies could have helped to cut the 30 minute wait time. Drop off was perfect
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優點： Easy in easy out
缺點： Counter line was quite a wait
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優點： The location closed at 9:30pm so I could not get my car.
缺點： Letting me know they closed st 9:40pm and having the Avis counter help me.
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缺點： Tried to drop off at Payless. They told me to go to Avis as I had an Avis print out. Avis told me to go back to Payless but tookcar anyway. They were to e-mail me a receipt. Have yet to receive it. Car was rented at an Avis - Payless counter. Not an easy drop off.
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優點： The drop off was super easy and quick
缺點： There was no Payless staff member at the pick-up counter, but the Avis staff member was able to help
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優點： Drop off was super easy
缺點： Staff at desk upon check in was nice until we didn’t want to upgrade.
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優點： The SUV we rented was great.
缺點： The price we were quoted and the final price ended up $100 higher.
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優點： Nice staff, easy drop off and pick up
缺點： Car was super dirty. Also marked as “full tank” when we got it, but it was actually 3/4 full. Tried to call to let them know but could never get through to anyone.
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優點： yes
缺點： nothing
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優點： Easy in easy out
缺點： Counter line was quite a wait
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缺點： Tried to drop off at Payless. They told me to go to Avis as I had an Avis print out. Avis told me to go back to Payless but tookcar anyway. They were to e-mail me a receipt. Have yet to receive it. Car was rented at an Avis - Payless counter. Not an easy drop off.
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優點： Staff was nice, car was nice, drop off was easy
缺點： I had to wait over an hour. It was ridiculous. Not enough staff and not prepared for the influx
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優點： The location closed at 9:30pm so I could not get my car.
缺點： Letting me know they closed st 9:40pm and having the Avis counter help me.
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優點： Returning the car was fast
缺點： The car had mechanical issues upon pick up (I was only renting for a few hours) and it was very difficult to get it resolved. The advantage staff and roadside assistance were little help.
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優點： Employee at front counter was very professional, helpful, and friendly during check-out.
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優點： The manager did make corrections to fix the problems and was very kind.
缺點： The car was very dirty at pickup outside. Full of scratches and a cigarette burn hole in the seat. They charged an upgrade charge without permission and a fuel charge w/o permission. As mentioned previously the manager did fix it but when on vacation I don't expect to have to deal with deception
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優點： Staff was friendly and very forthcoming with all the extra charges
缺點： Vehicle was advertised as unlimited miles on your app. When I went to pick up I was informed that the limit was 250 miles per day. I was driving to a city that was 275 miles away
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缺點： The Salt Lake City airport closed early without contacting me or giving me any kind of notice and so I was at the airport frantically trying to figure out transportation. The corporate staff was unapologetic and unhelpful in resolving the issue. I picked up the car the next day. Staff were very rude
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優點： The drop-off was simple. Getting the car was difficult. Agent used an opt-out method for additional options, ie do you want the limited insurance or full insurance coverage. After watching the Salt Lake City news, I agree with the complaints against Advantage Rental Car.
缺點： Be clearer when offering options. I would up with the Fuel option even though I never take the option and return the car with a full tank of gas. Fortunately, the returning agent credited the option when she saw the full tank of gas.
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優點： Drop off was easy
缺點： Our "reserved" minivan was not available when we showed up. We were offered an SUV, which took about 30 minutes for Advantage to make available to us. Lots of waiting around with the hungry kids.
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缺點： Waited too long for shuttle. Pick up location too far away. Agent seemed bored and unfriendly. Car was not nice.
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優點： We were able to get a mini van.
缺點： When we picked up the car we were told that it did not have unlimited mileage even though the rental agreement specifically stated that it had “Free Unlimited Mileage”. They charged us an extra $200 ($160 for the unlimited mileage package and $40 for the tax on the unlimited mileage package).
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優點： The car was dirty The start button grimy. Trash under the seats. Crumbs in the console. Sad very sad
缺點： Read above
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優點： nothing
缺點： I was not able to rent the car and lost over $100 due to being FORCED to cancel my reservation
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缺點： Having to drop off the car while you were closed with no shuttle was a bit of a hassle, airport drop off when you're closed would be very appreciated
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優點： Staff was friendly and very forthcoming with all the extra charges
缺點： Vehicle was advertised as unlimited miles on your app. When I went to pick up I was informed that the limit was 250 miles per day. I was driving to a city that was 275 miles away
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優點： The car was dirty The start button grimy. Trash under the seats. Crumbs in the console. Sad very sad
缺點： Read above
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優點： Returning the car was fast
缺點： The car had mechanical issues upon pick up (I was only renting for a few hours) and it was very difficult to get it resolved. The advantage staff and roadside assistance were little help.
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優點： The manager did make corrections to fix the problems and was very kind.
缺點： The car was very dirty at pickup outside. Full of scratches and a cigarette burn hole in the seat. They charged an upgrade charge without permission and a fuel charge w/o permission. As mentioned previously the manager did fix it but when on vacation I don't expect to have to deal with deception
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缺點： The Salt Lake City airport closed early without contacting me or giving me any kind of notice and so I was at the airport frantically trying to figure out transportation. The corporate staff was unapologetic and unhelpful in resolving the issue. I picked up the car the next day. Staff were very rude
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優點： The drop-off was simple. Getting the car was difficult. Agent used an opt-out method for additional options, ie do you want the limited insurance or full insurance coverage. After watching the Salt Lake City news, I agree with the complaints against Advantage Rental Car.
缺點： Be clearer when offering options. I would up with the Fuel option even though I never take the option and return the car with a full tank of gas. Fortunately, the returning agent credited the option when she saw the full tank of gas.
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優點： Drop off was easy
缺點： Our "reserved" minivan was not available when we showed up. We were offered an SUV, which took about 30 minutes for Advantage to make available to us. Lots of waiting around with the hungry kids.
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缺點： Waited too long for shuttle. Pick up location too far away. Agent seemed bored and unfriendly. Car was not nice.
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優點： We were able to get a mini van.
缺點： When we picked up the car we were told that it did not have unlimited mileage even though the rental agreement specifically stated that it had “Free Unlimited Mileage”. They charged us an extra $200 ($160 for the unlimited mileage package and $40 for the tax on the unlimited mileage package).
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優點： nothing
缺點： I was not able to rent the car and lost over $100 due to being FORCED to cancel my reservation
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