Above and beyond!
Went for my birthday overnight and the staff could not have made it more special for me. Starting at checking in, when we were upgraded to a room other with a king size bed and amazing view. They went above and beyond- we came back to the room to champagne, a handwritten birthday note, and cake! Then the pool concierge and staff (Nicholas, tabitha, yanna (sp?) and Camille all made us feel SO welcome and taken care of. They brought out a birthday dessert as well, while we were lounging by the pool. They comped a couple things and really made us feel celebrated and welcomed. It was a FANTASTIC customer service experience- which is rare to find these days!
The resort was amazing. The staff was very friendly and helpful. The kids loved the pool area, especially the lazy river and slide. Nice 36-hole golf course on the property.
Pursue your passions and discover award-winning service at the AAA 4-Diamond JW Marriott Phoenix Desert Ridge Resort & Spa. Our hotel showcases an array of extraordinary amenities for couples, groups and families, including an on-site spa, championship golf at Wildfire Golf Club, five pools and a lazy river. Stretch out in gracefully designed rooms and suites with luxury bedding, modern technology and floor-to-ceiling windows; many feature views of the mountains, golf club or resort pools. Invigorate your mind and body at Revive Spa, or play a round on one of our two immaculate golf courses, designed by Arnold Palmer and Nick Faldo. From American cuisine to Asian specialties and poolside cocktails, our dining options are sure to impress. Event venues include Phoenix's three largest ballrooms and scenic outdoor spaces, setting the tone for gatherings of all sizes and styles. Near Desert Ridge Marketplace and North Scottsdale, for those wishing to explore Arizona's capital city.
鳳凰城沙漠嶺 JW 萬豪渡假村及水療中心 - 鳳凰城已採取以下的措施：