Reserved the room on Kayak when my plane was delayed and I knew I would not make the connection but later airline decided to give a voucher for my room. When I tried to cancel this room, a mere 4 hours later, I was told no and that I would be charged even when I would not be using the room. Will not be using Kayak again. #gotmeonce
Great location and comfort
Location is right by the airport and within 20m of anywhere you want to get in Phoenix and surrounding areas
Pool was fairly small
Saved in the middle of the night
The family and I were stranded and the hotel saved us from staying at the airport over night with a 2 year old. The room was clean and they furnished a crib for my kid.
The lights in the room next to the beds didn't work. The cords on the lights was bent at a weird angle so the wires were not making the electrical connection needed. All the others lights worked great.
Close to the airport
Good house keeping, friendly staff
Limited restaurant menu
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe This full-service hotel is situated approximately 1 mile from Phoenix Sky Harbor International Airport and offers complimentary airport shuttle 24 hours a day. Local attractions include Chase Field, Dodge Theater, Marquee Theater, US Airways Arena, Downtown Phoenix, Scottsdale and Tempe. One and a half blocks to Metro Light Rail accessing Tempe and Downtown. Hotel amenities include full-service restaurant and lounge with room service, complimentary wireless high-speed Internet access in public areas and guest rooms, new Business Center accessible 24 hours with room key only, 37 inch flat-screen televisions in every room. Multilingual staff, maid service, onsite restaurant – the RBG, the RBG lounge, outdoor heated pool, outdoor whirlpool, and new Fitness Center complete with Life Fitness equipment – elliptical machines, treadmill recumbent bike and strength station. Guest room feature complimentary high-speed Internet access, flat-screen televisions, desks with ergonomic chairs, on demand movies, voice-mail, coffeemakers with complimentary coffee and tea, irons, ironing boards and hairdryers. 2018 TripAdvisor Hall of Fame-Certificate of Excellence.
Radisson Hotel Group
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