Location convenient to the interstates
Nose all night long from machinery and guests upstairs. Couldn't get a good night's sleep ay this hotel. Also under renovation, facilities a mess.
The air conditioner in the bedroom blew right on my face, which was very uncomfortable.
Comfy by the airport
Needed a good sleep before flying home. Quiet but close to airport. Good beds. Accessible to city for last nights meeting. It worked great.
comfort & convenience
Place has everything you could want; restaurant, bar, coffe-cookie station, pool, fitness, business center, LOVED that the "Pavilion Pantry" was open 24/7. Got in late after a show & wanted snacks, everything was well stocked, good variety/choices and it was 'gimme this, gimme that, charge it to the room, thankyouverymuch. An extra juice/Gatorade in the mini-fridge for the morning just makes sense when traveling! Hotel is well kept inside & out. LARGE Room is spacious, love a bathroom that is NOT cramped. Furnishings are new, clean, bed is very comfortable. If we had stayed longer I would have given the restaurant a try. The breakfast buffet looked very complete AND an omelette station for reasonable price. Neighborhood/area was convenient but the property felt secluded/private at the same time, nice. Ample parking even late night, when does that ever happen? :)
The room itself could have used a mirror and the shower had JUST enough water pressure but that is nit picking, we do almost monthly one nighters to Phoenix area and we will be back for sure.
Great airport location for layover
Great for kids/family.
Friendly and accommodating.
I was impressed with how hospitable the staff was. Very clean.
Near to airport Cleanliness Staff excellent Restaurant excellent and convenient Facility updated Well maintained Laundry facility very clean
Beds too soft for my arthritic back Loudness of air conditioning that kept waking me up, but needed to keep it on since Phoenix was 115 degrees outside Very rude and loud and noisy guests in hall - but they are in every hotel, I know
The bed was stated online to be an adjustable comfort bed but was only a pillow top type. I didn't think the bed was very comfortable at all. The window at the end of the hall overlooked a really awful property full of garbage and cars. The restaurant was a great convenience since there was not much around the hotel to go to. The staff in the restaurant was very professional and nice. The food was also pretty good. Since we only stayed one night to catch an early flight it was fine.
Nice room. Quiet. Super friendly front desk staff
I was pleased with the close proximty of the hotel and airport. I would definitely stay there again.
I really liked the suite type accomdations of the rooms.
I would have liked restaurant with more selections
The food in the restaurant was very good; I swam in the pool even though it was hot outside.
Perfest Hotel with very kind and helpful staff, near to the airport with a free shuttle service. The room was clean and fresh with a wonderful bed. Complimentary business center with internet+printer oper 24 hours. Close to airport with no noise. Restaurant inside for dinner (good value). All was perfect
Had a beautiful, comfortable room w/ almost a full kitchen. I could have lived there! It was not expensive, either. Bed was very comfortable as well.
In that particular room, the A/C vent blows right down on the bed.
Good size room, well appointed. Excellent breakfast facilities.
We were unable to sleep due to loud noise (possibly bad plumbing) happening every few minutes all through the night. We complained to the manager, he seemed to know all about it and credited the room cost. I would have thought that they would not allocate this or any other room affected until this problem had been addressed.
Room layout was good.
Air Conditioner fan was too noisy - kept me up a whole night.
Staff were very friendly and helpful. We wanted to check in early, but a room was not available at that time, but the hotel staff provided us with temporary access to their business facility. The room was spacious, neat and clean.
The service in the restaurant area was excellent.
It should be noted that there are 2 Hilton Gardens. As we were not aware of this we arrived after a long trip to find we were at the north Hilton and had to be shuttled to the South Hilton. I understand this has happened quite a few times.
Service was excelient.and staff went out of their way for our needs. Specially James the Van driver helping us find a restaurant Christmas night. which was asking the imposible.
Could use work in the food department! althou breakfast was good.
The Hilton Garden Inn Phoenix Airport hotel is the ultimate in convenience both in physical location and within the hotel itself (map). Our full service hotel is located just south of Phoenix Sky Harbor International Airport and one block off of Interstate 10 with easy access to all points in the Valley of the Sun. Included on the easy-to-get-to list are downtown Phoenix locations such as the Phoenix Convention Center, Chase Field, US Airways Center, Arizona State University Downtown Campus and an extensive, vibrant night life. Other points-of-interest are a Metro Light Rail station, Arizona State University, Tempe Town Lake, University of Phoenix campuses, Arizona Mills Mall and the Raven course as well as many other golf courses. Nearby businesses to the Hilton Garden Inn Phoenix Airport hotel include: ASM, Ewing Irrigation, Avnet and Sprint. This hotel is 100% non-smoking and smoking requests cannot be honored. The hotel offers on-the-go executives as well as leisure travelers everything necessary to make a trip to the Valley of the Sun enjoyable, relaxing, and most of all successful: Complimentary self-parking, Complimentary shuttle service available: To and from Phoenix Sky Harbor International Airport - 24 hours a day, To and from the Metro Light Rail station - until 1 a.m; To and from Downtown Tempe - until 1 a.m. Within a five mile radius of the hotel. Heated outdoor pool and spa, State-of-the-art Fitness Center with Precor exercise equipment and Stay Fit Kits, 24-hour Pavilion Pantry convenience mart, Great American Grill open for breakfast, lunch, and dinner, Evening room service 5 p.m. - 10 p.m. daily, Complimentary 24-hour Business Center with secure PrinterOn remote printing from your guestroom, Complimentary high-speed wireless Internet access in all areas of the hotel, 5,000 square feet of flexible meeting and banquet space with on-site catering, eEvents Booking - Ideal for booking 25 or fewer guestrooms or for booking space on an all-day business meeting, reunion, wedding, or other special event. Our warm and inviting guestrooms and suites were designed with your comfort and satisfaction in mind: The adjustable Garden Sleep System bed featuring, Down duvet and pillows, 250 thread count linens, Oversized work desk with ergonomic Mirra chair by Herman Miller, Complimentary high-speed wireless and wired Internet access, Two 2-line speakerphones with voicemail and data port, Signature clock with easy-to-set alarm and MP3 player, Refrigerator, microwave, and coffee maker, Iron, ironing board, and hairdryer, Neutrogena bath amenities, Complimentary USA Today delivered each weekday morning. Come enjoy Arizona hospitality at our Hilton Garden Inn Phoenix Airport hotel of Arizona. ***** Everything Right Where You Need It. *****
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