鳳凰城機場戴斯酒店 - 鳳凰城 Days Inn by Wyndham Airport - Phoenix

ehh.

Got to our room and the door wouldn't open. Had to get another room. One of the lamps were broke. Could use an update on the decor

Terrible customer service and filthy rooms

When we arrived at the airport we called the front desk for the shuttle. Their terrible phone line plus a heavy accent made it impossible to understand what he was saying. We waited for 40 minutes for the shuttle while constantly calling the front desk only to finally take a taxi. Once we arrived at the hotel we find out that the shuttle doesn't say "days inn" it says "Sky harbor". When we asked why he didn't tell us that, his response was "I did, you should have listened." Terribly rude plus the rooms were disgusting.

Front desk staff was courteous and helpful. Reserved online and had no problems checking in when we arrived. Super close to the airport.

Mattresses didn't fit on the platform and there were gum wrappers under there, as well as the remote for the TV. I found dirty socks behind the dresser when searching for an electrical outlet. Hardened gum or something smashed into carpet. Visually dirtiness made us feel weird about sleeping in the sheets, so we didn't sleep well. Pool photo on website is NOT actual pool at hotel, very misleading.

Don't stay here...

The maintenance guy was on his game when my tv controller didn't work.

The proprietor was rude, when I arrived, he couldn't find my reservation and wanted a $50 deposit if I paid in cash. Checking in took forever, and at the end he charged $3.00/night security deposit for the safe, even though I didn't use it... It's in a very bad area, but that's nobody's fault, when you go by price that's expected. I heard him talking to someone waiting to be picked up by the airport, and he wasn't polite to them either. A hooker stuck her head in my window before I got out to check in...not a family area, and the picture with a Jacuzzi doesn't exist..The pool isn't bad though. The place was pretty iffy,but not dirty, and as I said, I felt the proprietor was pretty shifty.

Could have done better for the money.

I found an excellent mexican restaurant down the street.

Huge roaches in the room.