Large well appointed room. Great bed!
Outrageous charges for parking ($35/ day), WiFi ($18./day), in room movie ($20.)
Great Hotel but lacking on key areas
The hotel was really comfortable and really was luxurious. But how can hotel, especially one of this stature not have free WiFi? Makes absolutely no sense! Also no hot tub or bath tub, so forget the idea of a soothing soak. You also have to pay $32 a night for parking. Or you can park across the street for $15/day, but if you leave and come back, you have to pay another $15. So don’t plan on leaving once you get there. However there is a light rail across the street if you need to travel somewhere. There is also no included breakfast. Other than those things, the hotel was really nice. I probably won’t stay again because I really love to be able to stay in a hotel with a hotub.
Westin downtown Phoenix
Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant.
Parking was $28 per car per night. We parked across the street for $14 per night.
Typical motel tactics
Booked the hotel and tried to cancel a couple hours later. Priceline spoke with the front desk manager and they refused to allow me to cancel. I understand it's in your fine print but it's just bad business practice to take someone's money when the reservation was JUST made. It's not like it was booked for months and the room was not given to someone else because of my reservation. I am the CEO of a moderately sized company and travel to Phoenix 5-10 times a year and send hundreds of clients to Phoenix. I will make sure no one stays here. Good thing you kept my $500.
Panoramic views meet modern interiors at The Westin Phoenix Downtown. Located in the heart of downtown Phoenix, AZ, we’re walking distance to the city’s most compelling attractions, including the Phoenix Convention Center, Chase Field and Phoenix Suns Arena. Upscale well-being awaits you in our spacious, pet-friendly hotel rooms and suites. Floor to ceiling windows flood the space with natural light, while deluxe amenities, thoughtful essentials and signature Westin Heavenly® beds fulfill your relaxation needs. Our productive meeting and event spaces, enhanced by expert planners and custom catering, let you easily connect and collaborate. Whether you're in Phoenix, AZ for business or family fun, fuel your experience with fresh, farm-to-table cuisine at Province Urban Kitchen & Bar. After a full day, rejuvenate with a soothing in-room massage or exhilarating swim in our refreshing Lapis Terrace Pool. As a prime downtown location across from the Light Rail stop, our Phoenix hotel is your haven.
鳳凰市中心威斯汀酒店的位置在Downtown的333 North Central Avenue，距離鳳凰城市中心0.4公里。 Phoenix Symphony Hall是距離鳳凰市中心威斯汀酒店最近的地標。