The location and style of the hotel.
Nothing, it was all good.
Hotel staff were very friendly and helpful. Loved the location.
Bathroom door in hotel room. Glass is not a good idea. Too much light in the morning comes through.
We stayed in the self-catering apartments which are quite spacious and located close to the main hotel. Great location and staff were very helpful.
Suggest that need a few more cooking implements (especially a toaster) given cooking facilities are present
The staff was very friendly. The location was perfect right in the centre of Maastricht. Could not have been better.
The hotel is in the centre of Maastricht - only a few steps to the shops. There is also a nice place to drink something just in front of the hotel.Very friendly staff.
My room (deluxe room) was very small (ok for a short stay)
Good location, nice modern and trendy interior design. Clean and comfortable rooms
Staff not very helpful. There was no room to sit for breakfast so we had to wait. The alarmclock went off at 6.10 in the morning and when we told reception the next day their only reply was that they could not de-activate this (without apologising). In the lounge area staff was very busy (doing what). They forgot our orders a few times and were not minding the tables (and it was not that busy). It is a pity that such a nice and trendy location is suffering from poor service! It devalues the perception of a luxurious 5 star hotel big time.Not worth the high price you have to pay for this...
The entire staff was great
The bed was very comfortable and I liked the room very much
my view out the window was horrible....
very relaxing and pleasant
directions into the hotel from the main road were not very clear from the signage
The Hotel is in the middle of the centrum of Maastricht.
The cleaness of the room was not as it should be in such a class of hotels.The entrance hall is missing and it is not very comfortable to check in
With a stay at Derlon Hotel Maastricht, you'll be centrally located in Maastricht, steps from Basilica of Our Lady and within a 10-minute walk of St. Servaas Church. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.