馬德里飯店 － 鄰近Biblioteca Nacional de España

優點: 眼鏡螺絲鬆了，樂意幫忙解決

缺點: 房間太小

優點: 房間乾淨，有迎賓酒，因為剛好有空房，所以讓我們提早入住～超讚的！

缺點: 房間小了一些

優點: Individual members of staff were lovelies. The pool boy, bar staff and the night reception staff. It close to the shops and has good access to pretty much everywhere. On the surface it is very beautiful.

缺點: Shower dripped constantly. The ac worked sometimes. Arrived with a child and 4 pieces of luggage not one person greeted or helped us down the steps into the foyer although there were at least 6 bell boys standing there. They seem to assume their customer want to steal from them. It's very strange. The pool is tiny and sunbeds are scarce. Apart from the one you can pay 100 euros to have all day. On the last day we decovered an infestation of red ants. Generally spent as little time in the hotel as possible.

優點: - Amazing Breakfast with variety of fresh juices (my booking was not included with breakfast, but 9 Euro is not at all expensive for such a fabulous breakfast. and for child it was free. - kids play area in the lobby - my eight year old daughter enjoyed there a lot, and I have seen several kids happily playing (I seldom see such arrangement anywhere else) - excellent design make a luxury feeling - Bed and pillow was so comfortable and soft (one of the main component I looked when booking) - so met the expectation - enough space inside the room (though not a lot) - helping and smiling staff

缺點: - Though toilet was neat and beautiful, shower area was not properly covered which made the shower water brings out of the designated place and made the entire toilet wet (they could make the proper coverage for the shower area) - waste bin in the toilet was damaged and had to use hand to open it ( it could be in my room only, unfortunately) - main door was not properly closing (could be my room issue only, unfortunately) - Location wasn't great as its far from city center - if you wish to walk daily to the centre or attraction this is not the place. you will have to rely taxi or metro. But if you go to airport, then you save a lot of time (though money is same from wherever you go to airport) as its end of the city.

優點: 周圍環境很乾淨安全

缺點: 隔壁房弄到很晚，隔音有點差

優點: 飯店乾淨，整齊，設施與早餐都沒問題。周邊有地鐵，門口有計程車排班，算是方便。

缺點: 飯店位於一個繁忙的十字路口，因此假如自駕要卸行李會比較不方便，沒有服務人員幫忙指示（我覺得沒關係，可以自己進去櫃檯問），但這家飯店的服務人員非常冷漠，我們抵達時，有一位金髮戴眼鏡的女性櫃檯人員，在我靠近櫃台，一句話都沒說時，直接比了一個『噓』的手勢，表情傲慢且無禮，我並沒有要插隊，只是想排隊問問題（因為我們的車在門口可能會擋住別人，因此想問問是否有地方可以暫停）。 這趟旅行那麼多家飯店，沒有遇過這麼無理的工作人員，我認為服務業不需要太過畢恭畢敬，但是這位服務人員讓我一踏入飯店，就非常生氣，因此我無法覺得這是一家令人舒適的飯店，誰會喜歡進到飯店還沒講話，就被鄙視呢？因此我只能給予這家酒店的服務很低的評價。 我在其他網站也有看到這家飯店的評價是服務人員冷漠，但我想不僅於如此，我遇到的簡直是無理！花錢令人生氣的糟糕體驗！