Location, friendly staff and property condition.
A mini bar in the room would be good.
they have a very good breakfast, which i think is very important to start every day not just when your on vacation,,,the staff was all very friendly, knowledge in english and helpful with any request and recommendation we had...
the only think missing is a ice machine in the building...besides that i think its very comfortable, good location... don't expect to be close to airport...taxi's are expensive from airport ...best bet book bus shuttle transfer to go and back total of 40 to 50 euro...,also if you want quite nites not a good hotel for that cause its right on the gran via...lots of traffic till 4;00am in the morning, even thought windows are closed you hear the traffic...
The perfect location & excellent breakfast
Very small singles rooms at the back side of the hotel. Breakfast transferred in a meeting room due to the renovation at the restaurant: Very crowded. The rate of internet access was 6euro/hour and not 2euros as indicated in booking.com!! No A/C at night (after 02:00)!!!
Perfect position right by Gran Via Metro. Good room although a little in need of refurb. Very quiet. Helpful staff.
Fine site! All sights of Madrid nearby. A window on Gran Via, noise does not stir absolutely. In this city it is necessary not to sleep and walk at night))))))
the location is exactly next to the metro for easy access to sights. Many handy shops/restaurants/cafes close by. Family room very good and good value for star rating.
there is some street noise, but it wasn't really a major issue, we were on the 7th floor.
Central location, comfortable room, great breakfast
a very unconfortable room,
Good central location for exploring Madrid and soooo easy to find from the Metro!
A small point in that we could leave our luggage on the last day but this was just under the stairs by reception. A separate room would have felt more secure.
The location, the staff
kindness of staff location good breakfast for a 3-star hotel
size of the rooms - really small heating system not working properly view to inner pateo caused diminute natural light
City experts. Hotel Madrid Gran Vía 25 Managed by Melia tells you everything you can do in Madrid from a different perspective Its strategic location in the heart of the city and its personalised service make it the best option for your trip to Madrid. Near the hotel, you can visit the city’s main museums: the Prado Museum, the Reina Sofia Museum and the Thyssen Bornemisza Museum. You will also find yourself in one of the most popular areas for leisure and entertainment with theatres and a great choice of shows and musicals.