Amazing location ! Great staff !
The staff were very pleasant & very helpful. The location is very central to all the necessary activities. Very good value for the money. I have no hesitation to strongly recommend the hotel for my friends. Next time I'm in Madrid , I will be at Grand Melia Felix . Dr M. Mamdouh Aker , Urologist & Commissioner General for ICHR,Palestine
honestly,neither my wife ,nor myself have anything to complain of
Location, location and location and offcourse the room comfort.
I liked the decor and the location of the hotel.
Rooms were a little small for a luxury hotel in comparision to the United States standards of luxury. Food was way-overpriced for what you got.
Excellent facilities. Excellent and efficent staff. Great breakfast buffet. Convenient to public transport, shopping, walking and all categories of dining. Modern with strong presence of traditional, quiet comfort. Reasonable prices for drinks and in hotel dining.
Very attractive, well located. Helpful staff.
Construction outside in street, debris around.
Central location and good bedrooms.
The bathrooms are far too crammed and small. We had to move rooms as first one was far too small and unclean. M&R in bathroom poor.
concierge / assistance not on high standard as in another EU countries.
excellent service, excellent facilities and fantasic breakfast
Everything from checking in to checking out. Will be booking again soon.
With an exceptional location in the famous Plaza de Colón; the Hotel Fénix Gran Meliá is a benchmark for luxury hospitality in Madrid and a member of the exclusive club of The Leading Hotels of the World. Along with the famous DRY Martini Bar by Javier de las Muelas, it is the finest expression of luxury and service accompanied by enchanting Spanish charisma. Since it opened in 1953, it has been the preferred hotel for a first visit to the city for prestigious guests such as The Beatles, Cary Grant or Rita Hayworth, among many other personalities. The hotel has always been a benchmark for luxury customer service, testimony of which can be seen in its membership of The Leading Hotels of the World, making it one of the most exclusive hotels in the city. The RedLevel floor is renowned for its even more exclusive services and its magnificent Suites with panoramic views over Madrid. Exceptional location A magnificent location in the exclusive Barrio de Salamanca district, the financial heart of Madrid and surrounded by famous streets such as Serrano, Velázquez; Goya and the Paseo de la Castellana, allows our guests to reach all the most emblematic attractions in the city on foot. Located on the Golden Mile in Madrid’s most fashionable restaurant area, it is also only 10 minutes from the famous Gran Vía and the most important museums, such as the Prado, the Reina Sofía and the Thyssen. The finest cuisine The Hotel Fénix Gran Meliá invites you to enjoy its excellent Restaurant Aduana and the DRY Martini Bar by Javier de las Muelas, two unique and innovative experiences in a luxurious setting in the Plaza de Colón. Dry Martini Bar by Javier de las Muelas The DRY Martini Bar by Javier de las Muelas has become a leader in cocktail mixing in Madrid, one of the main meeting points forMadrid’s society, where tradition and innovation combine to create a cocktail of sensations, emotions, aromas and tastes. A cult location for persons of refined tastes and lovers of designer cocktails, which has received numerous prized and unconditional fame in the city.