優點: Everything was great exact the staff were rude on check in. The facilities were amazing and I did get a late check out to 2pm.
缺點: Staff were rude. They couldn't find my reservation. Waited 45 minutes for them to sort out the problem (their reservation system did not like I booked the hotel 3 hours before I arrived). They could have at least offered a drink or snack or something instead of making me stand around waiting for them to sort out the problem.
優點: Hotel staff are exceptional. We encountered problems unrelated to the hotel during our stay but thanks to the hard work and courtesy of the staff, the problems were solved immediately. They obviously take client service very seriously. Truly impressed by staff.
華麗與時尚融合的殖民風格，香港 W 酒店為本市增添無比活力，機場快線就在酒店下方。位於酒店旁的西九文化區為新興的文化中心，您可盡情沉浸在其藝術氛圍中。 盡情沈浸於正宗「星宴」中菜廳、目眩的 KITCHEN 餐廳或是時尚的 WOOBAR 酒吧所提供的感官饗宴之中。在彷彿置身雲端的屋頂 WET® 游泳池暢游成為注目的焦點，在亞洲第一間寵愛® 芳療中心舒暢身心，或是在高聳的 FIT 健身房暢快健身。 393 間客房均可欣賞到天際線景觀，您可直接從房內獨特的 W 之床上暢覽美景，或者查看我們絕讚的娛樂活動。使用完善配備的科技，或是在 W MixBar 酒吧度過歡樂時刻。如果您有任何其他需求，我們的「應有盡有／隨叫隨到®」服務隨時待命。