Breakfast was nice. Large selection including warm food. A bit too expensive though at 13 euros per person.
The spa area was crap. The saunas were not turned on. They gave us a room on the street side and the noise was so loud we could not sleep.
Good location, high quality, good service and excellent breakfast.
The hotel was centrally located and most suitable. The staff were most helpful and good humoured and nothing was too much trouble. Restaurant had very interesting food. The rooms were clean and spacious and the bathroom was good.
The pillows were troublesome. They were large but the sort that were only suitable for those who lie on their back or stomach. Simply they were too thin even when folded double.There were no tea or coffee making facilities in the room however, I was able to persuade a restaurant member to provide a flask of hot water, a couple of tea bags and a drop of milk. This was provided on a tray which we carried up to the room.
Great access to center of town. Very comfortable hotel with an excellent breakfast. Staff were friendly and helpful.
location, early breakfast, good restaurant and high quality of meal
Clean, good breakfast, English speaking staff
Additional tourist tax charged on the room was not made clear on website. Charging for bottled water in room was a bit greedy.
When you stay at Harzer Kultur- & Kongresshotel Wernigerode in Wernigerode, you'll be in the historical district and 1.4 mi (2.2 km) from Wernigerode Castle. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Planning an event in Wernigerode? This hotel has facilities measuring 3272 square feet (304 square meters), including conference space.