The hotel is ok. Well situated.
Another guest got the same autorization on his hotel card, and opened my room, which is extremely inconvenient. The hotel personnel made their apologies.
The thousnads of students who gathered to go to a soccer match and started chanting at 2am. Went down to see what was happening and it was fab. The hotel was basically "under siege" but staff were great.Central location.
The smell of cigarettes on my towles.
Location to the train station is great, but a fair walk to see anything else. A regular chain hotel.
Staff could have been a lot more helpful about local information and a map would be nice.
Beds were comfortable, room was bright and airy. Great location next to the train station but we didn't hear any noise from the station or trains.
Location was a fair walk from the medina, royal palace, mellah and restaurants in the new city. Smoking was allowed in the lobby and that was the only place we could use the wifi which was terrible!!! The place has been quickly renovated and we got a carpet staple in the carpet and the bathroom was a shocker with a shower door that leaked water all over the floor, a leaky roof, a drain in the shower that didnt work in the shower and the bathroom floor sloped away from the drain in the floor.
I liked that I was able to get a guide to take me into the souks. The guide arrived very quickly and gave me an excellent tour which I could never have done myself, showed me everything on the list I had given and did not pressure me to go to any shops when I said I was not interested in shopping.
I had asked for a wake up call because I had a trainb to catch early morning and was assured I would get a call. I didn't. Had the train station not been so close to the hotel I would have missed my train.
Friendly stuff, professional, great clean environment,
Lack of communication while booking by e mail,
Price was good for the state of the hotel. Right beside Station.
Renovation was not mentioned and hotel in very poor condition in parts. My room was particularly run down and very tired although clean. Hotel will be nice once renovation complete whenever that is. One member of Bar Staff was a little "in your face" not great attitude.
The hotel has a nice swimming pool and has a good location (a 15 minutes walk to the centre and 2 minutes to the central trainstation)
The rooms were small and tastlessly decorated. The hotel really lacks in atmosphere, it looks more like an european cheap motel.
Staff really friendly and helpful. During our stay my girlfriend and I got really sick and had to stay at the hotel for a few extra days. The reception had a doctor call us in our room and even provided us with aspirins. Room service was also available around the clock, which was a great relief. Some reviews here claim that there is no internet access. However, the hotel has a computer with internet access which we got to use for free (though we had to wait a bit).
Some rooms face noisy street/square. But it probably won't keep you awake.
Staff are kind and respectfull. The design of the hotel.
The bed, the furniture and the noise from tv train.
The ibis Fez hotel, a warm and modern, oriental-colored complex, is just a short walk from the train station. 123 economy rooms have all the comfort you need, thanks to a private bathroom, desk, air conditioning and unlimited WiFi. To relax, our property has an international restaurant, a 24-hour bar, and a garden with swimming pool. Two meeting rooms are also available to host your business events.