It is a good hotel with fine facilities and reasonably well kept rooms. the pool is a plus.
Reception desk, employees are uneven in training, conduct, and professionalism. They should be trained to be more customer oriented and make sure that payment tally reflect an accurate accounting to avoid lengthy correction process.
due to delayed flights we were a day late the hotel changed our booking efficiently and without charge. the staff were efficient and pleasant our rooms were very luxurious overlooking the pool area will most certainly use this hotel again as we travel to Morocco often
The hotel is really old and the rooms are not all that, I personlly didnt like it at all.
the room was spacious, the beds were of large size, we stayed for 2nights and in the second day the hotel offered us a fruit basket which was what ae needed after tyring day spent in Fez. they have a large swimming pool 3m deep it was very nice. and the reception staff were so firendly and helpful.
With a stay at Royal Mirage Fes, you'll be centrally located in Fes, within a 15-minute drive of Blue Gate and Borj Fez Mall. Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.