the relaxing atmosphere on the pier
the small room i was assigned
Proxcimity to the harbour and the reception venue
layout of the bathroom was not very functional
Sitting out in the sunshine eating pizza, drinking wine and having magnificent views.
Room not available on check in. Took 3 attempts to get correct (twin) room. Also, air conditioning not working for one night.
The Location was great
Service was poor. Requests were not followed thru. And no folllowup is requeste could notr be met. Bar fridge was not restocked. requested twin share on booking was given king bed
Closeness to the harbour, the friendliness of the staff, upgrade to king room
Convenience, comfort and ease of getting around to bars etc.
Staff were helpful. Check-in and out was quick and efficient
The location was absolutely wonderful! It was great to be able to walk to the Rocks as well as to the city. The hotel is beautiful, love the deck and the views of the water and harbour were great. Staff were very helpful and courteous.
The air conditioning in our room, 204, did not work well. It seemed to be a fan, rather than cooling. At night the temp dropped enough to sleep ok. However the rest of the wkend the room was too hot to want to stay inside it. The corridor was well air conditioned however and the lobby area was nice and breezy. We reported it to the front desk as we went out for 4 hrs, and were told someone would look at it. It did not improve during our stay.
Enjoy an extraordinary stay with breath-taking views of Sydney Harbour Bridge at Pier One Sydney Harbour, Autograph Collection. Located directly on the waterfront, with harbour views throughout our hotel - in rooms, restaurants and event spaces - our 5-star hotel offers a relaxing stay in Sydney, Australia. Explore top attractions nearby, including The Rocks, Barangaroo Reserve and Sydney Observatory. Settle into our modern guest rooms, featuring plush bedding, premium amenities and complimentary Wi-Fi. Elevate your 5-star hotel experience in a spacious suite with a private balcony, or treat your dog to a stay in our dog-friendly rooms. For relaxation, stay fit in our fitness centre, take a stroll along our pier or take in gorgeous harbour views as you savour contemporary Australian cuisine at our award-winning restaurant. Host your meeting or social occasion in our versatile event venues - many with Sydney Harbour Bridge views - complemented by superb event planning and catering services.
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