I enjoyed my stay
The hotel was clean and the day staff was great.
The night staff had me waiting a really long time just to buy some water and advil.
The staff was friendly and helpful.
The weird smell in our room.
The staff was very nice.
The food was terriblel..cold and precooked, the carpets in the room were filthy. Myself or my children did not walk in the room without shoes on.
Upon exiting the elevator there was a plunger in plastic bag left outside a room and a large pile of dirty linens next to our door. In our 1st room: The room was a sauna due to the heat being set on high when it was 85 degrees outside. Bed appeared to have been slept in. I went to the front to request another room. One of the front desk personnel felt it necessary to check first room but did not apologize for condition. She made excuses for housekeeping staff. 2nd room: The cap of the Embassy Suite courtesy pen left in room was chewed to shreds. I did not notice it until I scratched myself by accident. May not sound like a big deal until you think about the amount of germs that may have been present on that cap. The pillows were hard and too thick to use. There was a puddle of urine behind the commode.. Overall the experience less than desirable and will not return. This is why we usually choose Marriott.
Room not available. Changed from king to double. No trashbags in any of trashcans. The continental breakfast line was confusing.
When you stay at Embassy Suites by Hilton Atlanta Alpharetta in Alpharetta, you'll be in the business district, within a 5-minute drive of North Point Mall and Avalon. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Alpharetta? This hotel has facilities measuring 6866 square feet (638 square meters), including conference space. Free self parking is available onsite.
亞特蘭大阿爾法利塔希爾頓大使套房酒店 - 阿法樂塔已採取以下的措施：