I woke up to a man standing in my room
I liked most of the staff. They were unusually proactive and friendly. The bed was very comfortable with great pillows, etc.
Although I had reserved otherwise, all they had available was a smoking room, which was a bit suffocating, but eventually you get used to it. At 245 am, the front desk checked in a man with a key to my room. I woke up to him walking in, turning on lights, and you can imagine that the startle from deep sleep was sufficient to make it impossible to fall back asleep. When I inquired with the front desk, the gentleman (who quit his job that very night) laughed (literally) and said that the computers had gone down and "that just happens sometimes".
Management staff was very accommodating,friendly and professional. I had reserved a queen size bed but upon arrival I was told there wasn't one available so they upgraded me to a king at no extra charge. That was very classy.
It would have been nice to at least have a visit from housekeeping, but I understand the need to keep costs down.
When you stay at Extended Stay America Atlanta - Alpharetta - Rock Mill Road in Alpharetta, you'll be in the business district, within a 5-minute drive of North Point Mall and Avalon. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.