We thought the staff were very helpful and the hotel cleanliness was very good. The buffet breakfast was varied and good value.
We thought the bathroom doors were of poor quality & did not close well, and the wardrobe space was very limited. Lack of air-conditioning was a problem at night, especially as it was hot weather when we stayed.
I wouldn't give this establishment three stars. It wasn't bad but not what we expected.
wifi - internet
the hotel is nice and confortable but it would need an overall refurbushing.
Unfortunately, we received a lecture from the lady at the front desk on the fact that we should learn to speak French if we are coming to France...and all we were doing was paying the bill, not asking directions or for any special help! She was actually the ONLY rude person we encountered in our 2 weeks in France (but she took our money!!). I consider the hotel only a 2 star, not a 3 star. The bathroms were moldy, air conditioning was a overhead fan.
Friendly english speaking staff. Safe monitored parking behind the hotel.Internet .Excellent breakfast.Well situated to city centre and sites.
pleasant and helpful staff, comfortable room and bathroom, reasonable parking facility, good location
No evening meal available
The double bed was very large and very confortable. Nice staff.
Good quiet location - friendly (though non-English speaking, staff
No shower curtain in the bathroom!!
Excellent staff, very welcoming and helpful
This is an excellent hotel - breakfast and surroundings great. Hotel owner very helpful.
See hotel page In the heart of Albi, Kerry Bertaux host you in a real family hotel. A 3-star establishment run by an attentive team, putting authenticity and generosity first. The Originals City, Htel Rive Droite, Albi is a particularly welcoming place. And original. With its 34 colonial style rooms, this hotel combines elegance with a functional aspect making guests lives easier and helping them to fully enjoy Albis charm.