阿爾伯克爾基城智選假日套房酒店 - 阿爾布奎克 Holiday Inn Express Hotel & Suites Albuquerque Midtown

Older facility, bad neighborhood, overpriced

My truck didn’t get stolen overnight, which was a concern based on multiple people hanging around in the parking lot for no apparent reason when we arrived a little after 2am.

Clerk not present when we arrived. Suspect he was sleeping in back and only came out after we waited and then called out. Room we were assigned was already occupied. Upon return to desk, no clerk present. Called verbally, knocked on the ‘staff only’ doors, called the hotel phone, nothing. Waited. Waited. Waited. After nearly 30 minutes (no joke) he arrived back from somewhere and immediately accuses my son of loitering in the lobby. When he comes around the corner and sees all of us, he asks if we’re checking out. The same guy who just checked us in! I explained the room was occupied and he kept saying that can’t be right. I was continually polite but frankly not at all amused. Finally he assigned another room and we got in that one. Random people sitting in/around the parking lot at 2am Room smelled stale. Shower curtain damaged. No shampoo in the room. Lamps in room had burnt out bulbs. Bathroom tiny and had a dirty feel, although I can’t honestly say what was wrong. Just felt grimy. I will not return and certainly don’t recommend this location to anyone else. Especially for the price. This was a $50 hotel charging $150 prices.

The hotel double billed 2 different cards. No one of authority was there to help me solve the error. I spent a considerable amount of long distance roaming dollars together with a huge amount of stress to no avail. I will never stay at a Holiday Inn again!!!!!!! Tony Needemyer