納維圖小屋酒店 - 阿爾布奎克 Nativo Lodge

It was just okay

The staff was nice and the check-in process was easy.

There was no breakfast offered and at the price, I really expect it. Also, the fact that flat sheets were used in place of fitted sheets and a proper duvet cover was slightly off putting. The sheet covering the mattress should be fitted to avoid the feeling of sleeping on an exposed mattress which happened often throughout the night. And the use of sheets instead of a duvet means that the actual bed spread was exposed and I'm certain those are not washed daily like the sheets. Also, there was mildew in the caulking on the tub. Makes for a feeling of un-cleanliness.

the beds were very comfortable

Beds were small for being double beds, bathroom was small shower was very close to door

The bed was very comfortable.

The staff were not helpful. Asked for some pillows and said they didn't have extra, seems very unlikely. Also, they act like they were the only one at the hotel not willing to help. Basically, customer service needs great improvement.