Awesome staff !!!!
The front counter person greeted me with kindness and respect.
It was just okay
The staff was nice and the check-in process was easy.
There was no breakfast offered and at the price, I really expect it. Also, the fact that flat sheets were used in place of fitted sheets and a proper duvet cover was slightly off putting. The sheet covering the mattress should be fitted to avoid the feeling of sleeping on an exposed mattress which happened often throughout the night. And the use of sheets instead of a duvet means that the actual bed spread was exposed and I'm certain those are not washed daily like the sheets. Also, there was mildew in the caulking on the tub. Makes for a feeling of un-cleanliness.
the beds were very comfortable
Beds were small for being double beds, bathroom was small shower was very close to door
The bed was very comfortable.
The staff were not helpful. Asked for some pillows and said they didn't have extra, seems very unlikely. Also, they act like they were the only one at the hotel not willing to help. Basically, customer service needs great improvement.
Give your review a headline
I thought the Hotel was just great, I loved everything about it. I would defintely stay at Nativo again. Everything was excellent about my stay even tthough I can't click on the dots.
The view of the mountains. The pool was clean.
The jacuzzi was not working but the water was hot. There was a cockroach in my room and after trying to kill it twice i was successful and put it in a paper cup and brought it to the front desk. I told them what happened and they said they sprayed for bugs two weeks ago but they could spray the hallway again and my room. I asked them not to spray till we checked out in two more days. He agred and just looked at me with out offering to compensate us or offer us another room. We have stayed here before every time we come to Albuquerque for the past two years but will think about finding a new hotel to spend our heard earned money at.
Assholes n Albuquerque
Noisy people in room next door ..no enforcement of quiet hours....constantly running toilet in bathroom...no action taken upon notifying hotel staff
This is a nice hotel, especially if you're looking for something last minute. It has everything you need. The pool and outdoor area is awesome, so if you're traveling with kids, they're going to love it. Teepee right by the pool, hotub, pool is half inside half outside. Super fun. The interior is decorated with great local art and it's handicap accessible. Room service is reasonably priced. Staff is incredibly friendly and helpful. Really great stay.
The crib it advertised on the website is actually a pack-n-play. That kind of sucked because there's no way to wash those, so who knows how many babies/toddlers have slept/pooped/peed/spit up in it. Bring your own of you're traveling with a small child.
The interior style was unusal and interesting. The towels were quite thick and the toiletry selection was good, Aveeda products.
It was very dark and while in our hot climate ( I liive in NM A) it is a relief from the sun, after a while it seemed oppressive.
Very nicely appointed and comfortable hotel with Aveda toiletries and a great restaurant. Convenient location right off of I-25..
All of the staff was very nice.
no refrigerator in the room
Good access to the areas of town I needed to go to.
Very interesting design and easy on/off I-25
The cleaning staff could do a better job cleaning the bathrooms.
We made reservations because of convenience, and we will return for the same reason -- and because of the comfort, the beauty, the helpful and friendly staff, the cleanliness the price and just because it feels good,
Friendliness of the staff.
1) as per previous reviews the sheets do not fit the mattress they come off the minute you lay down. 2) towels are like sandpaper 3) book.com was NOT the lowest priced, very disappointing.
Nativo Lodge is inspired by vibrant Native American culture and traditions, providing guests with a memorable experience. We celebrate history at Nativo Lodge through Native American influences including art, design, architecture and events. Our Albuquerque boutique hotel is also the first property operated by Heritage Hotels & Resorts, Inc. to include contemporary Native American Artist Rooms where you can stay in large-scale installation art.