最新評價
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2.0
缺點： Car was filthy and they took two hundred dollar deposit for damages but car was returned with no damage and tank full of gas and they didn’t give me back deposit when I rented it on line it was suppose to be 268.95 they charged my credit card 535.00 crooks!!
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10.0
優點： very nice experience with your team
缺點： Nothing better
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5.2
優點： The man who was completing our paper work entrusted me with his GPS holder mount to use with my phone and just asked if I could return it to him on delivery of the car, which I did.
缺點： I requested a GPS and none available. Also The car was parked at the further most spot from the rental location and was raining pretty hard. There were 3 staff behind the counter and I was at that moment the only customer at the counter. It would have been appreciated had they brought the car to the nearest door. Also when filling the gas tank to return the car I inadvertently left the car in reverse and the steering locked up and was unable to unlock it. I contacted the office and the only advice I received was to call a tow service, didn't even provide a phone no.
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8.8
缺點： Should have a direct line to communicate with the actual location where the vehicle is picked up. I was put on hold many times for a long period during my call to the customer service when I was trying to have my rental extended. The local number goes straight to the international call center.
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2.8
優點： They upgraded us to a Yukon from a minivan(but only because they didn't have a minivan)
缺點： The check in was a nightmare, there was only one employee working and he was busy so he just tossed keys and papers at us and gave us no further direction, there was still garbage from the last people in the car, they are now charging us an extra 600 without reason or explanation. SCAMMERS!!!
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10.0
優點： Timely response and good deal
缺點： Wait time in the counter
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3.6
優點： Dropping it off
缺點： Better help! We waited over a hour to get our rental from the time we checked in with them at the desk. Our whole hockey team had already got their vehicle from their rental places and we’re 1 hour ahead of us before we even got to Leave. We were the last ones left at the airport and we were late
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7.6
缺點： At pick up the car was not in the lot and we had to go back and forth to the counter but the staff were amazing in rectifying.
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10.0
缺點： We were 15 min early so system gave higher price. Now to be fair, the booking did say that could happen. We changed the time and everything went smooth...even got a free upgrade car. So really have nothing to pick about. Very smooth experience.
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8.0
優點： The car was really nice and clean and handled well.
缺點： They kept trying to upsell me which was annoying.
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9.6
缺點： Nothing
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4.8
缺點： I arrived to learn I had to pay$60 in additional fees.
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10.0
優點： very nice experience with your team
缺點： Nothing better
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8.8
缺點： Should have a direct line to communicate with the actual location where the vehicle is picked up. I was put on hold many times for a long period during my call to the customer service when I was trying to have my rental extended. The local number goes straight to the international call center.
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10.0
優點： Timely response and good deal
缺點： Wait time in the counter
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10.0
缺點： We were 15 min early so system gave higher price. Now to be fair, the booking did say that could happen. We changed the time and everything went smooth...even got a free upgrade car. So really have nothing to pick about. Very smooth experience.
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9.6
缺點： Nothing
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2.0
缺點： Car was filthy and they took two hundred dollar deposit for damages but car was returned with no damage and tank full of gas and they didn’t give me back deposit when I rented it on line it was suppose to be 268.95 they charged my credit card 535.00 crooks!!
評價由提供
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5.2
優點： The man who was completing our paper work entrusted me with his GPS holder mount to use with my phone and just asked if I could return it to him on delivery of the car, which I did.
缺點： I requested a GPS and none available. Also The car was parked at the further most spot from the rental location and was raining pretty hard. There were 3 staff behind the counter and I was at that moment the only customer at the counter. It would have been appreciated had they brought the car to the nearest door. Also when filling the gas tank to return the car I inadvertently left the car in reverse and the steering locked up and was unable to unlock it. I contacted the office and the only advice I received was to call a tow service, didn't even provide a phone no.
評價由提供
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2.8
優點： They upgraded us to a Yukon from a minivan(but only because they didn't have a minivan)
缺點： The check in was a nightmare, there was only one employee working and he was busy so he just tossed keys and papers at us and gave us no further direction, there was still garbage from the last people in the car, they are now charging us an extra 600 without reason or explanation. SCAMMERS!!!
評價由提供
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3.6
優點： Dropping it off
缺點： Better help! We waited over a hour to get our rental from the time we checked in with them at the desk. Our whole hockey team had already got their vehicle from their rental places and we’re 1 hour ahead of us before we even got to Leave. We were the last ones left at the airport and we were late
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4.8
缺點： I arrived to learn I had to pay$60 in additional fees.
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