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2.0
優點： Nothing. I lost $65 dollars because I assumed I could use my debit card as a credit card like I can everywhere else.
缺點： I came to pick up the car after paying online and having everything setup. I could not get the car because I dont have a credit card and the guy wouldn't take my debit card, eventhough all he needed it for was a $200 hold. Also no refund because the cancellation fee is the same as car price.
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10.0
優點： Very nice staff and very clean vehicles
缺點： Nothing, the lady who gave me the car was very nice and really polite. Will definitely be renting from y’all again
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10.0
Great service
優點： The woman who helped me was friendly and efficient. The whole process was easy. I will definitely rent from Hertz again.
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10.0
缺點： All great!
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4.4
Train employees
缺點： Employees had a poor understanding of how to use reservation system. Customer service was lacking and employees argumentive
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9.2
優點： Very easy pick up and drop off.
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9.6
優點： Very easy to pick up and drop off. The price quoted was as what I paid.
缺點： It looked like the vehicle wasn't cleaned. It was generally clean but could have been better.
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7.2
優點： Staff was nice and very helpful
缺點： My car wasn't in the stall it was supposed to be in so I had to walk around to find it and then when I did, there was trash left inside it. Not a huge deal but I guess when small easy to fix details like that are wrong it kinda scares me because I have had bad experiences with rental agencies
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2.0
sneaky charges added to bill
優點： clean comfortable car
缺點： significant charges added to bill without explanation. tried to call the location where i rented car, no answer. visited website for charges explanation according to receipt i received (hertz.com/chargeexplained), which doesn't explain anything. Very upset.
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10.0
優點： quick hassle-free service.
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2.0
優點： Nichts. Ich habe 65 Dollar verloren, weil ich davon ausging, dass ich meine Debitkarte als Kreditkarte verwenden könnte, wie ich es sonst überall tun kann.
缺點： Ich bin gekommen, um das Auto abzuholen, nachdem ich online bezahlt habe und alles eingerichtet hatte. Ich konnte das Auto nicht bekommen, weil ich keine Kreditkarte habe und der Typ meine Debitkarte nicht mitnehmen würde, obwohl alles, wofür er es brauchte, eine 200-Dollar-Schere war. Auch keine Rückerstattung, da die Stornierungsgebühr dem Preis des Autos entspricht.
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10.0
優點： Sehr nettes Personal und sehr saubere Fahrzeuge
缺點： Nichts, die Dame, die mir das Auto gab, war sehr nett und sehr höflich. Wir werden definitiv wieder von y'all mieten
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10.0
優點： Very nice staff and very clean vehicles
缺點： Nothing, the lady who gave me the car was very nice and really polite. Will definitely be renting from y’all again
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10.0
Great service
優點： The woman who helped me was friendly and efficient. The whole process was easy. I will definitely rent from Hertz again.
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10.0
缺點： All great!
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9.2
優點： Very easy pick up and drop off.
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9.6
優點： Very easy to pick up and drop off. The price quoted was as what I paid.
缺點： It looked like the vehicle wasn't cleaned. It was generally clean but could have been better.
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10.0
優點： quick hassle-free service.
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10.0
優點： Sehr nettes Personal und sehr saubere Fahrzeuge
缺點： Nichts, die Dame, die mir das Auto gab, war sehr nett und sehr höflich. Wir werden definitiv wieder von y'all mieten
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2.0
優點： Nothing. I lost $65 dollars because I assumed I could use my debit card as a credit card like I can everywhere else.
缺點： I came to pick up the car after paying online and having everything setup. I could not get the car because I dont have a credit card and the guy wouldn't take my debit card, eventhough all he needed it for was a $200 hold. Also no refund because the cancellation fee is the same as car price.
評價由提供
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4.4
Train employees
缺點： Employees had a poor understanding of how to use reservation system. Customer service was lacking and employees argumentive
評價由提供
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2.0
sneaky charges added to bill
優點： clean comfortable car
缺點： significant charges added to bill without explanation. tried to call the location where i rented car, no answer. visited website for charges explanation according to receipt i received (hertz.com/chargeexplained), which doesn't explain anything. Very upset.
評價由提供
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2.0
優點： Nichts. Ich habe 65 Dollar verloren, weil ich davon ausging, dass ich meine Debitkarte als Kreditkarte verwenden könnte, wie ich es sonst überall tun kann.
缺點： Ich bin gekommen, um das Auto abzuholen, nachdem ich online bezahlt habe und alles eingerichtet hatte. Ich konnte das Auto nicht bekommen, weil ich keine Kreditkarte habe und der Typ meine Debitkarte nicht mitnehmen würde, obwohl alles, wofür er es brauchte, eine 200-Dollar-Schere war. Auch keine Rückerstattung, da die Stornierungsgebühr dem Preis des Autos entspricht.
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