優點： Ease of travel
優點： Friendly staff
缺點： More than 1 counter open
優點： Easy to board, fast arrival
缺點： Better snacks
缺點： Don’t stuff passengers in every seat.
缺點： First class in an airplane this size is a bit limited (especially legroom) when in the first row.
缺點： It was fine
優點： Crew, efficiency, movie/show options
缺點： No alcohol, food options (vegan), tv screens in seats
缺點： Flight Attendant crew was grouchy and rude to guests. In spite of covid, plane was packed and the four seats across were too tight and comfortable as a 2x4. Should have driven the eight hours instead of flying alaska. They used to be much better than this.
優點： The crew was very friendly. The seats were comfortable. But most of all, I felt safe on the flight.
缺點： Nothing I can think of. Thank you for a peaceful flight.
優點： Crew and seat great.
缺點： Taking a bus to walk up stairs to board needs to improve.
優點： Flight attendants were nice
優點： Was a relatively quiet flight with a smooth ride
缺點： One stewardess was abrasive with everyone but otherwise it was good.
缺點： less repeated rules
缺點： I don’t like the fact that 1st class passengers get more food options than other passengers. If the restrictions of serving food are for health reasons w Covid you shouldn’t be making exceptions, its hypocritical and illogical.
優點： Good snacks
缺點： Seating was no good
優點： The crew was great and online booking put our two grandkids on our itinerary with us!
優點： Everything was good
缺點： Nothing was great
優點： On time flight, friendly crew
缺點： Spacing, with covid one empty seat for every 3 row seat would be better
缺點： I really appreciated the pilot keeping us update on the flight during the storm, I really enjoyed flying with Alaska Airlines
優點： FA moved me to a better seat after seeing me stuffed between 2 other large individuals. Very considerate!
優點： The crew was friendly and made sure we were comfortable at all times. Loved the warm cookie. A nice touch! We were offered coffee immediately on entering the plane. Perfect for a early morning flight.
缺點： Nothing I can think of.
缺點： Made up time after leaving late and baggage out on time!! Thanks Alaska!!
優點： The crew was amazing and the service was efficient and professional!
優點： Really friendly crew. Smooth flight very positive experience. 10/10
優點： The crew was courteous.
缺點： Our first flight had to be repaired. We were transferred to another flight. The second flight also needed repairs and was delayed. Total delays were 1.5 hours.
缺點： Nothing just great
優點： The crew and attendants Kimberly and Jade were very nice and helpful. The captain was the same as the previous flight from San Jose del Cabo.
缺點： This plane had considerably less leg room than the previous plane in the A aisle. I would have booked a different aisle if I knew that I was going to be sacrificing leg room by being in the A aisle over B.C or D aisles.
優點： This flight had more leg room in the first class A aisle than the connecting flight from San Diego to Seattle. The crew and attendants were amazing and very nice.
缺點： Nothing, it was top notch.
缺點： Better cleaning in the seats, there were crumbs and trash still left
優點： Excellent service
缺點： All good
優點： Seats comfy, plenty of room as there was an open seat next to us.
缺點： Nicer, friendlier staff. Alaska airlines staff doesn’t even compare to the nice staff on Delta flights!
優點： Check in in Hawaii was excellent
缺點： Less people on the plane, the social distance is NOT followed inside the plane.
優點： Danny working in First Class was amazing.
缺點： The food.
優點： I lived! 5 stars
優點： Love Alaska Airlines!
缺點： In general, all good given issues were all weather related delays.
優點： Good crew and entertainment options
缺點： Good job
缺點： Variety in snacks
優點： I don't fly often in Alaska ....i was impressed..very nice experience
缺點： Social distancing ( one’s seat apart)
優點： Alaska airlines staff from checking in to flying set the bar in service standards. I have never been disappointed with their professionalism and will continue to use their services exclusively when I can.
優點： crew was great and the landing was like a paper airplane!!!
優點： crew was fantastic
缺點： less drunk people
優點： Organización y rapidez
缺點： Un cafe
優點： Friendly crew, comfortable seating, on-time departure and landing.
優點： I liked that no one was sitting next to me at all in my row on either flight and that many rows were empty, that was a relief.
優點： Accommodated to an earlier flight without questions asked.
缺點： Always been a delight!
優點： Customer service was excellent
優點： The crew was fabulous
缺點： Better mover options
優點： The flight
缺點： Social distancing. Caught covid on the plane back
優點： Ground staff and crew were great
缺點： Not much
優點： Crew was good
缺點： Full flight amidst this pandemic? Small aircraft does not allow social distancing with a full flight.
缺點： Flight canceled to Seattle had to stay in hotel flight leaving 630 am to Lax with all day layover not getting to tampa until 1020 pm not offered any voucher for free flight for compensation I am very upset about the handling of this and plans ruined for medical procedure scheduled
優點： Nothing horrible service.
缺點： Everything . Meet customer expectations and we’ll as accommodations
優點： I slept. It was amazing. They fed me cheese.
優點： Alaska air has WiFi for customers and comfortable seats which is awesome
缺點： I heard a kid ask for sparkling cider! That would be so awesome at least during holiday traveling for the month of November thru January