staff very helpfull, clean room, location
The staff was extremely friendly. It was clean. The location was good.
It says on the website that they have wireless internet everywhere on the hotel which is not true. I was expecting to work at my hotel room w aircondition on the 3rd floor. This wasnt possible so I had to work in the ground floor at the noisy outdoor restaurant in 45degrees heat. Needless to say my work suffered. It also states on the website that they offer an airportshuttle, which they dont, but they can get you a taxi for 60euro each way. Not acceptable that this is stated as a service. People put their towels on the sunbeds and left them for hours, maybe to go to a restaurant or shopping? It was often impossible to get a sunbed. A bit annoying to look at all the empty sunbeds w towels,when people arent there.The aircondioning was noisy.
Central position and well priced, freindly staff and comfortable room.
nice people,helpful,so clean,nice view,we loved it,we will stay there again when i go next time,defently recommended to all
get someone at the phone that understands english a little better would be nice
The hotel was in an excellent location -- it was just a short walk across the street to the Kleopatra beach. The price made it a terrific deal. The food was great with an abundant selection. Drinks were reasonably priced. The dining staff was courteous and friendly.
The children's playroom downstairs had not been cleaned in a very long time. Also, the maids smoked in the storeroom next to our bedroom, and it smelled like smoke in our room every morning. I wish there had been a non-smoking section in the dining room, but sitting next to an open window helped.
The manager of the hotel was the only one who could speak and understand English. He was the only one you could relay your concerns.
The first room I was offered was a little better that a Prison room. The windows had no curtains, the room smelled like a party room (all alcohol and cigarettes). I was talked to pay the hotel bill the first day in cash (Euro). The hotel stuff tried to get cash out of me in anyway possible. Prices were ridiculous…I had to request for my room to be clean and change my sheets and towels.
The boss of the hotel took the time to host us as his house
Considering that we stayed that over a period of 2 weeks, the breakfast menu was the same everyday. Would be good if there is variety. There was slight variation in dinner menu though.
The proximity of beach
With a stay at Kleopatra Miray Hotel in Alanya, you'll be near the beach, a 3-minute walk from Kleopatra Beach and 7 minutes by foot from Alanya Aquapark. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.