Everything is excellent
An experience would line to repeat,,,
The atmosphere it's really something,,,
The hotel is clean, luxury, tclassy, the staff are professional and the buffet is excellent ( little pricey)i do recommend it for family
Excellent friendly service, very clean and comfortable
clean, new and have friendly staff which makes the stay pleasent
i like the rooms ,comfortable beds,very modern new and clean and neat and all required items are available in the room and bathroom. It is really great, also nice open and bright lobby and breakfast area is very nice and they have excellent breakfast buffet almost include everything.Hotel much higher than my expactations.
The only thing is that we booked 2 preimum room which has higher rate coz it looks on khalifa park and i called the hotel to ask for connected rooms which they told cannot be gauranteed but it is available and when we arrive the hotel they told us that there are no connected preimum rooms, only classic room which we accept as it is our priority to be together with our childern but we were charged with prem.room coz it is done with booking site not thru hotel. also my credit card was charged for one night before 3 days of arrival 'not only authorization but charge"
The facilities are all outstanding - rooms, restaurants, pool and public areas. The decor is modern and sophisticated. The pool provided me with daily relaxing but invigorating exercise. Food was also outstanding in both restaurants we tried. We can't wait to return! Thank you for making our holiday so memorable.
Although not a criticism of the hotel, we did find the location somewhat remote. You can't walk to anything. But taxis are always available and moderately priced.
The staff are very helpful and friendly.
The check out desk does not open at Arjaan until 7:00. It takes far too long to check out, I have stayed at the hotel 3 times now and it takes between 15 and 30 minutes to check out, this is very poor. The only reason I stay in the hotel is because it is 2 minutes drive from my office, so you can see why the check out process needs to be improved. Quality of fixtures and fittings in hotel is poor, hair dryer bases not fixed in the draws I have had problems with lights not working, the door wouldn't lock. The first time I stayed the revolving doors did not work and I had to walk around via the other reception. There has been no vallet service at Arjaan when I leave for work at 7:00 a.m so I have to walk to the main hotel for service.
A very modern design with most of the essential amenities and services. The food and beverage outlets were good, in design, quality of food and service. The rooms were spacious, clean and comfortable.
The staff were clearly very inexperienced; however, their politeness and enthusiasm to serve made up for the shortfall in their experience and efficiency.
When you stay at Park Rotana in Abu Dhabi, you'll be on the riverwalk, within a 5-minute drive of Khalifa Park and Miraj Museum. Featured amenities include complimentary wired Internet access, a business center, and express check-in. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.