阿姆斯特丹薩沃伊酒店 - 阿姆斯特丹 Savoy Hotel Amsterdam

Location

No heating in the rooms, the machine was blowing out cold air consistently, bathroom would flood as the shower was leaking there was NO assistance with our problems at the hotel. The most upsetting thing was my partner and I ended up feeling ill leaving the hotel. I was not satisfied with our stay at all and it was not worth the money. I literally spent money for a romantic trip and we ended up ill.

WORST HOTEL EVERY STAYED AT!!!

ABSOLUTELY NOTHING

No costumer service, no manager on duty, bed bugs, no wifi and the smelliest hotel I have ever been to.

Bait and switch

I booked and prepaid a week in advance. When I arrived they said they didn't have the room available after all and offered an alternative hotel miles away from the city.

it is location only

no good managment and no follow up on cleaning of beds,they have shortage supply of sheet /blankets, they offered me and my wife a twin beds,they said they are fully booked,then i said ok connect the 2 beds and replace the 2 matreses with one queen matteres , they said they do not have,and their responce was very bad specially from an iranian receptionest whom was not cooperating at all , then i told him your not doing your job correctly you always say no ,no for evey thing we ask for it, then other french/indonesian receptionest said ok , they replaced the 2 single beds bottoms with single queen but my wife saw old dryed blood on these single beds bottoms (dirt was hidden), they did not gave us queen sheets nor queen size blanket