The fact that i wasnt allowed a refund for unused day because of booking error. Daylight robbery. Have written a letter to solicitor
Location is amazing. Easy walk to all tourist spots. Very helpful staff. WiFi worked great. Grocery store a block away with very cheap prices! Very safe area as well. Nothing to worry about.
No complaints at all. No fridges in room which would have been nice.
Everything was way above my expectations
Location Service Cleanness
Small single room
location was ideal and the room was just the right size. the layout was great for me because the desk was at the center of the room and bed was near window.
staff were lackluster. I was not impressed with anyone's attitude at this hotel, they would help with requests like borrowing an umbrella, or getting plastic eating utensils, but there was always a follow-up remark that was unnecessary. "is it really raining?" , why are you not eating at a restaurant, is Amsterdam too expensive for you", "you do not always need to use the complimentary filtered water - Dutch tap water is fine" Checking out was a mess too. I would stay at the hotel again, but just make a point to avoid staff at all possible.
Nothing good can't be said about this hotel - they need reconstruction asap and better maintenace and new house keeping
Clean sheets on the bed and that was questionable
With a stay at The ED Amsterdam, you'll be centrally located in Amsterdam, within a 5-minute walk of Leidseplein and Holland Casino. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
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