نظافة الشقة ممتازة واهتمامهم عند طلب التنظيف ممتاز جدا
لا توجد مواقف كافيه فهناك صعوبة في الحصول غلى موقف خاصة اذا رجعت في وقت متاخر ايضا تعاملهم عند الخروج فيه صعوبة خصوصا انهم يطلبون الخروج الساغة الثانية ظهرا او يطلبون منك التمديد
The location and the luxury only.
One of my two appartments wasn't ready and my family & I had to wait about 2 hours to check-in. The big appartment smelled very bad even after cleaning and the bathrooms in the two appartments were dirty which made us really upset. There was no space enough for parking and free moving.
I like the location of the hotel is near from the important places and providing the free wireless internet services.
The furnature was not clean and need to be replaced and also the smoking smells.
the parking wasn't good, also they may need to train the staff more.
Quick check in and quick check out
Furneshed appartment was worth for money paid. well furneshed, very good new kitchen and utensels. very neat and tidy.
Attached bathroom for master bedroom should have been appreciated, one of the toilet was not having water supply after several calls noting happened. swimming pool was bad.
A stay at Massara House places you in the heart of Al Khobar, within a 5-minute drive of Khobar Corniche and Al Khobar Water Tower. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.