Good spacious, comfortable rooms. Lovely bathroom. Courtesy hamper an excellent idea.
Hotel looks very off putting from the exterior.
I like size of the room; its content and generally facilities in and around hotel
A wonderful deep bath that filled very quickly!
The view from the window over a dishevelled car park.
Good room facilities
External appearance of the hotel detracts
Friendly helpful staff. Modern clean and comfortable hotel
No hotel car park. The public car park at rear of hotel in a shopping quadrant is not secure and because of the shops getting a space is not automatic
Although located in a bir of a noisy area, it is ideal for people who want to be close to the Foresterhill area of the University
My room was frequently not cleaned - I stayed for 12 nights and paid full for each one of them, Somehow I was treated like somenone who lived in and rubbish was not collected, tea towel was left dirty for over a week and so on.
The fridge and kitchenette were ok, but not worth the price.
The location and the price. My shower was broken and the rooms dont have baths.
the size of the room was good especially for 2 young people!!
General location was somewhat suspect, especially the car par which turned out to be the local shops. The hotel has no exterior signage to indicate it is a hotel.
Staff were rude. Food in hotel restaurant & room service was below standard I would expect - room service was cold & unappetising. Bar in hotel was not welcoming & not somewhere I would want to have a quiet drink. Requested an iron & one did not arrive, despite being told after an hour's wait, it would be left outside my room for me. Over all experience was not one I would recommend.
The bathroom was too small , compared with the size of the room. The toilet could not be used without being "burnt" by the heated towel rail next to it. I arrived late and did not have time to read the info pack, at almost all hotels in todays world, hairdryers are in rooms as standard. Having come out of the shower at 5.30am I could not believe I had to contact reception for someone to bring a hairdryer. I did not bother!!
We're all about you here in Aberdeen! At the Sure Hotel by Best Western Aberdeen(formally Summerhill Hotel), we care about comfort as well as convenience, so whether you're here for a few hours or a few days, you can expect the height of service from our friendly staff. 45 modern bedrooms with flat screen TV, refrigerator and free Wi-Fi will take care of the creature comforts you need, while 23 of the rooms have mini kitchens with microwave ovens to give discerning guests exactly what they want. All ensuite bathrooms have power showers for added luxury. As far as food is concerned, our modern bistro style restaurant and bar serves traditional homemade food in tasty surroundings. Or should that be tasty food in homely surroundings? Either way, you'll be close to such points of interest as Aberdeen Art Gallery, the Botanical Gardens and Royal Deeside! Enjoy your stay.