The breakfast was good. The beds are hard which some people love so that’s a preference issue. The pillows are soft and thin so your head hits the mattress. The location is good close to the parkway which we wanted. House keeping was good. Front office desk needs a lot of work. Check in was cold and not welcoming. I also received a call day of check in from someone who was making sure I knew what room I picked online which was nice to confirm but the friendliness wasn’t there!! Then, checking in it continued!
The front staff. Say hello, show friendliness. Use customer service.
I was particularly pleased by the list of local restaurants and attractions that was handed to me as I checked in, with highlighting on the ones that offered guests a discount! The hotel was clean and bright and the staff was very friendly.
free cookies and hot coffee available in lobby great breakfast options
dirty pillow case that was swapped out quickly. horrible shaped parking lot very tight
Comfortable beds and friendly staff
Pool is very small
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe With free high-speed Internet access and complimentary cookies available throughout the day, you’re sure to feel at home at the Country Inn and Suites by Radisson, Asheville at Asheville Outlet Mall, NC. The hotels amenities also include free on-site parking, a fitness center, and dry cleaning and laundry services. Relax on the front porch with a complimentary cup of coffee and your free weekday newspaper, or take advantage of the hotel's computer services to get business done. Start each morning with the hotels complimentary hot Breakfast, where you can fuel up on toasty Belgian waffles, fresh fruit, yogurt, and biscuits with gravy. When you’re ready for lunch or dinner, you can find award-winning restaurants within two miles of the hotel, including Stone Ridge Tavern, Moose Café and Apollo Flame Bistro. 2019 TripAdvisor Certificate of Excellence winner
Radisson Hotel Group
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