Staff was extremely friendly and accomadating and the location was great in Tumon. The rooms were fairly large.
Internet service needs to improve. Half the time it was down or intermittent. Also, the air conditioning system is in need of repair the rooms humidity was extremely high and always felt the room was wet and moldy smelling. The facility also needs some repairs and upgrades.
Poorly maintained hotel that's not convenient to a
I liked that my company was able to book a hotel for the 3 weeks I was spending in Guam. This was the only option available. That's should've been a clue.
First, the air con spits out water constantly. If you shut off the air con, mold starts to grow in your room. You can't open the windows to air out the room. During a tropical storm the wood surrounding the windows was saturated with water and started raining in my room... eventually adding to the mold. Most of the staff were nice. I never accepted room service for cleaning but they would give me anything but water. For some reason they refused to provide any more bottled water than the initial two bottles. For the thousands of dollars my room cost, I would think a few bottles wouldn't be a problem. If you have them shuttle you to the airport, pay at reception. My airport driver pocketed $5 when I wasn't looking and claimed I hadn't paid him the full amount for shuttle service. When I counted my money at the airport I realized what he had done. Summary: I've stayed in Cambodian an Laotian hotels that were better maintained at a third of the price.
I love the big room
One thing that bother me was the bathroom. The shower head need to be replace and clean
The air conditioning did not work
位於塔穆寧的Royal Orchid Guam Hotel距離安東尼奧·汪帕特國際機場不到5分鐘車程，還提供游泳池。 旅客可以獲得使用附設Kids Room及Fitness centre的專屬權利。
Royal Orchid Guam Hotel提供種類眾多的個人服務，例如:服務接待處、24小時保安和外幣兌換。 提供免費Wi-Fi網路給需要隨時上網的旅客。 開車出遊的人可以利用附設免費私人停車場。
旅客可以品嘗Tony Roma's的美國風味餐點或品嚐Capricciosa的風味義大利風味料理。 附近也可以找到許多不同的餐廳與餐館任君挑選。
皇家蘭花飯店的位置在杜夢的626 Pale San Vitores Road，距離塔穆寧市中心2.1公里。 伊保海濱公園是距離皇家蘭花飯店最近的地標。
皇家蘭花飯店距離塔穆寧 安東尼奧·汪帕特國際機場2.1公里。 皇家蘭花飯店距離羅塔國際機場89.1公里。