The staff where amazing. The front office manager when checking in as a Hilton’s honor person greeted me like I was royalty and took care of me the whole time.
They will over charge you. Beware!!
The meals were good.
They will over charge you more than what is quoted on booking.com. I was quoted $347 on booking.com and when I got to the hotel after my very long flight it had become $502. Then they tried to hit me up with some more erroneous charges when I was leaving. I had to refuse all additional charges vehemently. The general manager was standing right across from me trying to get additional fake charges into their system. Just because they print a piece of paper doesn't mean that you have to pay it. Make a fuss if you must. The shower will switch from warm to scalding hot without any notice and back to cold. One day there was no hot water. Also the carpets looked old and dusty/dirty in room 601. I don't know how this hotel gets to belong to a Hilton. Must be the worst hotel I have stayed in forever. Also always lock your room door with the lock bar, otherwise the service staff will walk in on you.
Bad every thing
It was in the centre of a bussing city but was also relaxing
The traffic around it
The hotel made a mistake with the booking, but rectified it after some discussion and upgraded the room. It was useful to have the print-out of the original booking with us, as it was disputed.
the ramses hotel is an old the management should renovate it totaly.
there are more guests than the hotel staff can handle.specially at lobby area and the garden court.more over the wedding is held at the same place of the lobby area which make the area very unsafe for scaping rout in case of fire.
It was nice hotel, needs refurbished bathrooms. Location is excellent, no need for taxi. Everything is around you within a walking distance, mall, cofe shops, supermarkets, shisha places. cinema, fast food are also cross the road.
Only bathrooms needs new fittings.
Excellent service good value great breakfast rec upgrade to executive checkin if avail. Staff top rate, nothing too much trouble.
Breakfast of the hotel was fantasitic!
Staff excellant and very helpful. Good location for visit to city centre and cairo museum which is across the road. Nice outdooor heated pool and good selection of restaraunts in hotel.
Not a five star hotel as it was clean but dated . the tour group in hotel was very poor and too expensive. Very poor information from office and meal on nile tour the worst meal we have ever had. The egyptian dance and music was very good.
The staff and facilities were all wonderful,very friendly and efficient and I feel it was an excellent place to stay in such cities as Cairo,I was very impressed!
My only criticsm was the lack of tea/coffee making facilities in the room.I've stayed at many Hiltons and this is a feature I expected and I feel it would prove to be very popular with most guests,and not expensive to implement.
Staff is very friendly
Upon arrival to my room, I found the remainings of hoses in the bathroom. Seems that they have executed repair works but them forgot to clean up.I had the chance to try three of the restaurants in this hotel but non of them offered quality food.
Waiters at the breakfast room,had no idea about a)1-how to handle a glass 2-to check if the glasses are replaced by clean glasses 3-if the forks are clean. B)everyhwhere at the hotel is smoking(thks god not at the rooms) area.for those who has allergy,it is a real big problem.
Set on the banks of the River Nile right in the heart of Cairo, the Ramses Hilton hotel is the perfect base for exploring all that Egypt's capital has to offer. Take in breathtaking views of the Nile or the majestic city of Cairo from the private balconies of its 811 guest rooms and suites. The Ramses Hilton hotel boasts a range of dining venues and facilities to meet the needs of the discerning traveler; including a British-style pub ''Sherlock Holmes'', an authentic Indian restaurant ''Maharaja'', a Mediterranean Grill ''Citadel'', an airy café ''Garden Court'', an all-day dining restaurant ''Terrace Café'', Breezes lounge & grill, Opia rooftop lounge & Bar located on the 36th floors, a heated outdoor pool with river views, an onsite casino, a fitness center, a shopping Galleria with 250 shops and an exclusive Executive or Ramses Lounge Only 45 minutes from Cairo International Airport, the Ramses Hilton hotel is 5 minutes from the Egyptian Museum and within easy reach of famous Cairo attractions. Let the staff at this Cairo hotel arrange a day trip or organize transport to the surrounding region. Do business in one of 7 meeting rooms or celebrate in the ballroom for up to 500 guests.
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